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San Mateo County, CA Homeless Outreach Request App fosters efficient service delivery
San Mateo County, CA Homeless Outreach Request App Service
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San Mateo County built an encampment reporting system in-house with ArcGIS. County staffers use mobile forms to submit location data, photographs, and narratives about homeless encampments. Each entry activates an automated email or text message to an assigned community organization for quick response. An internal dashboard collects app reports and follow-up notes from partner organizations for thorough tracking of services provided to unhoused residents.
Erfolgreiche Projekte
San Mateo County reported a 77% response rate within 24 hours of initial reports during a trial phase.
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