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London Borough of Lambeth, GB partners with Lightning Reach on financial assistance portal
London Borough of Lambeth, GB Financial Assistance Portal
Completado
Borough officials estimated that 30% of council home tenants face financial hardships. Public engagement with struggling residents led to a pilot of a beta version of the portal driven by council e-mail outreach. The online tool produces financial grant recommendations based on profile information with account sign-up taking as little as 10 minutes. The pilot's success led to an expansion of available grant options to all council assistance schemes.
Proyecto realizado con éxito
Five hundred residents received £15,000 in financial assistance grants during the portal's first four months.
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