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London Borough of Lambeth, GB partners with Lightning Reach on financial assistance portal

London Borough of Lambeth, GB Financial Assistance Portal

Terminé

Borough officials estimated that 30% of council home tenants face financial hardships. Public engagement with struggling residents led to a pilot of a beta version of the portal driven by council e-mail outreach. The online tool produces financial grant recommendations based on profile information with account sign-up taking as little as 10 minutes. The pilot's success led to an expansion of available grant options to all council assistance schemes.

LB

London Borough of Lambeth, GB

London borough in England

GB flag

United Kingdom

Links

London Borough of Lambeth: Streamlining access to financial support | Local Government Association

To ensure that residents receive the right support at the right time, Lambeth Council entered into a partnership with Lightning Reach, an award-winning social impact startup, to connect people in financial hardship to a personalised range of support.

Projet réussi

Five hundred residents received £15,000 in financial assistance grants during the portal's first four months.

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