Digital First: Steamling Payment Services

In Progress

The city launched a "Digital First" project to digitally deliver services to citizens on their mobile devices, starting with the ability to make utlity payments online in real-time. This project is designed to scale for various digital solutions to citizen services.

Utility BillingCitizen ServicesPayment Processing
Vendors
P
PayIt
Making Government More Modern, Convenient, and Mobile
Newsworthy
Grand Rapids working to correct issue with city payment system - mlive.com
The city said was notified of a problem with the refuse account tip history in its grpayit app on Wednesday, Oct. 31.
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