Digital First: Steamling Payment Services

In Progress

The city launched a "Digital First" project to digitally deliver services to citizens on their mobile devices, starting with the ability to make utlity payments online in real-time. This project is designed to scale for various digital solutions to citizen services.

Utility BillingCitizen ServicesPayment Processing
Making Government More Modern, Convenient, and Mobile
Grand Rapids working to correct issue with city payment system -
The city said was notified of a problem with the refuse account tip history in its grpayit app on Wednesday, Oct. 31.
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