Broken Hill, NSW improves accessibility of council websites using the OpenCities platform
Broken Hill, NSW OpenCities Platform Website Accessibility
Council officials developed a four-year plan to achieve compliance with Web Content Accessibility Guidelines (WCAG) 2.1 AA. The result is a multi-lingual website that works as well on smartphones as desktops. Users with visual impairments learn local news through text-to-speech news releases recorded by a local radio personality. Broken Hill streamlined the digital experience with a simpler color scheme and a broken link checker that prevents user frustrations.
Newsworthy
Project Succeeded
Council staffers drew on personal experiences to create a digital resource useful to all residents. Broken Hill also achieved $25,000 in savings by reducing personnel hours helping residents navigate the previous website.
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