Regensburg Stadt, BY connects with youths in difficult situations through WhatsApp crisis chat

Regensburg Stadt, BY WhatsApp Youth Crisis Chat

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Regensburg's Youth Welfare Office turned to WhatsApp as the platform for its crisis chat due to its widespread use. Young residents share stresses and concerns about home life in the chat Monday through Friday. Municipal staffers respond to chats with specialist referrals, advice, and online resources. The crisis chat allows kids to request non-emergency assistance without making calls overheard by guardians or waiting for e-mail replies.

Social Media Communications Health & Human Services Youth Services

Regensburg Stadt, BY

Urban District in Bavaria

Germany

Newsworthy

Stadt Regensburg - Pressemitteilungen - Der Krisenchat wird ein halbes Jahr alt

Jugendschutzstelle zieht Bilanz

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