Проекти
New York, NY launches MyCity portal to unify access to services and benefits for residents
New York City launched MyCity (mycity.nyc.gov), a centralized digital portal that lets residents search, apply for, and track city services and benefits across multiple agencies. The initial phase focuses on childcare subsidies, enabling users to check eligibility, apply, and track services in 10 languages. Future phases will add job-seeking and small business support. The platform aims to reduce bureaucracy and improve information-sharing across agencies.
New York, NY
United States
Chattanooga, TN develops AI chatbot to help residents navigate city codes
Chattanooga is developing an AI chatbot to help residents understand and navigate city codes by answering questions and locating relevant sections. The city formed an internal working group to pilot and test AI applications before any public release, prioritizing responsible deployment. The chatbot is currently in an experimental internal phase, with plans to make it available to residents once fully validated.
Chattanooga, TN
United States
Saratoga, CA uses AI to summarize council meetings and open government records to residents
Saratoga deployed the Hamlet AI platform to make local government more transparent and accessible. The system summarizes City Council agendas, supporting documents, and audio and video recordings, making them easier for residents to follow. The city is also digitizing years of historical records into a searchable archive, allowing residents to search past decisions and topics discussed at council meetings.
Saratoga, CA
United States
Rochester Hills, MI uses AI chatbot to gather resident feedback on city budget
Rochester Hills transformed its static budget document into a dynamic digital hub powered by ClearGov's AI platform. Residents can explore financial data, ask plain-English questions via an AI chatbot, and submit feedback through polls and surveys. The city used the tool to gather input on a proposed pathway levy, identifying resident priorities around school safety that hadn't yet risen to the top of its agenda.
Rochester Hills, MI
United States
Raleigh, NC builds citywide AI strategy through cross-department pilots and employee training
Raleigh is taking a 'crawl, walk, run' approach to AI, running low-risk internal pilots before broader deployment. The city launched an internal AI chatbot in October 2025 to help staff navigate HR and IT systems, piloted an agentic help desk, and began testing AI for traffic analysis and waste optimization. Employees are trained in prompt engineering, data privacy, and AI limitations.
Raleigh, NC
United States
New York, NY embeds tech teams in city agencies to accelerate digital services
New York City has launched the Public Interest Technology (PIT) Crew programme, embedding teams of product managers, designers, engineers, and user researchers directly into city agencies to build digital public services faster. Five crews will compress project timelines from years to months, starting with the Department of Consumer and Worker Protection's Click to Cancel subscription enforcement portal. One crew is supported by The Rockefeller Foundation through the Mayor's Fund.
New York, NY
United States
San Jose, CA upskills over 1,000 city staff to build their own AI tools
San Jose developed a 10-week AI training programme in partnership with San Jose State University that has equipped over 1,000 municipal employees with skills to create their own AI-powered tools. Employees across IT, Transportation, and Fire departments have built practical AI assistants that streamline workflows, reduce processing time, and improve service delivery. The programme represents a deliberate shift toward building internal AI capacity rather than relying solely on external vendors.
San Jose, CA
United States
New York, NY maps resident language diversity to improve service delivery
New York City has unveiled NYC Language Explorer, an interactive mapping tool developed by the Department of City Planning to help agencies understand language diversity across neighbourhoods. The tool uses US Census data revealing that approximately 1.8 million New Yorkers have limited English proficiency, with Spanish the most common language in most boroughs. It enables evidence-based planning for service delivery and community outreach.
New York, NY
United States
Peachtree Corners, GA funds real-world autonomous vehicle validation through Curiosity Lab
Peachtree Corners has launched a funded programme offering up to $250,000 for autonomous mobility companies to deploy and validate technologies on public roads. Rather than providing another controlled testing environment, the initiative helps companies validate products under real operating conditions while building relationships with customers, partners, and investors. The programme operates through Curiosity Lab on the city's nearly four-mile autonomous mobility route.
Peachtree Corners, GA
United States
Helsinki, FI launches four-year Maritime Action Plan to electrify water transport
Helsinki has approved the Maritime Helsinki action plan spanning 2026-2029, which focuses on integrating the city's maritime character into daily urban life and culture. The initiative includes development and electrification of water transport infrastructure. The plan aims to balance Helsinki's maritime heritage with environmental protection goals.
Helsinki, FI
Finland
Essex County, NJ deploys predictive AI to tackle rodent infestations and disease outbreaks
Essex County is leveraging GIS technology and Esri's geospatial AI tools to predict where rat populations will emerge, achieving a 75 percent confidence level in forecasts. The predictive modeling incorporates complaint data, temperature, and humidity to identify hotspots and guide community education. The technology also maps seasonal flu outbreaks, revealing clusters near transit stations and enabling targeted public health interventions with NJ TRANSIT.
Essex County, NJ
United States
Dublin City Council, IE builds Ireland's first local government GenAI Lab
Dublin City Council is preparing its AI strategy for publication in Q3 2026, combining a two-tier governance structure, mandatory staff training, and Ireland's first Generative AI Lab dedicated to local government. The lab gives staff a structured environment to test AI tools and develop use cases before wider deployment. The strategy prioritises human oversight, transparency, privacy, fairness, accountability, and security from the outset.
Dublin City Council, IE
Ireland
Asheville, NC approves surveillance tech for real-time crime intelligence
The Asheville City Council approved a $1.14 million federal grant to establish a Real-Time Intelligence Center using Fusus software, enabling police analysts to access multiple camera feeds from partners like city schools and the housing authority through a centralized map-based system. The technology is designed as a reactive tool focused on solving violent crimes in vulnerable communities, with no use of facial recognition or AI, and camera owners retaining control over their footage.
Asheville, NC
United States
Signal Mountain, TN leverages AI to streamline policy and hiring processes
Signal Mountain Town Manager Matt Justice regularly uses ChatGPT to draft policies, resolutions, ordinances, job descriptions, interview questions, and more, viewing it as a time-saving tool that provides a strong foundation but requires human editing and verification. Justice has applied AI to tasks like terminating leases for the Mountain Arts Community Center, creating fee ordinances, and assisting in the hiring process for roles such as community development director.
Signal Mountain, TN
United States
Seattle, WA approves AI tools for city staff
Seattle has approved Microsoft Copilot Chat for its city employees as part of a new AI governance strategy, while blocking unapproved AI tools to ensure responsible use. Hundreds of employees who tested Copilot reported positive results, and the city will create a dedicated City AI Officer role, establish an AI auditing process modeled on EU standards, and launch a public AI register and hub for transparency.
Seattle, WA
United States
Brighton & Hove City Council, GB gains real-time command over highways with new digital platform
Brighton & Hove City Council has rolled out a new centralized asset management system called Confirm from Brightly Software to oversee its highways network, including roads, street lighting, signs, rights of way, and EV charging points. The platform replaces an outdated, manual legacy system by centralizing data and providing mobile tools that allow inspectors and contractors to capture photos and upload information directly from the field.
Brighton & Hove City Council, GB
United Kingdom
Casper, WY police to test AI software for reviewing bodycam footage and officer performance
The City of Casper has approved a 60-day trial for the Casper Police Department to test TRULEO, an AI-powered software that will automatically review, categorize, and analyze body-worn camera footage. The AI tool aims to evaluate officer performance during calls and potentially reduce the time officers spend writing reports through AI-assisted documentation.
Casper, WY
United States
Glasgow City Council, GB approves over 40 new e-bike stations amid record demand
Glasgow has approved more than 40 new Voi e-bike stations, significantly expanding both on-hire and off-hire capacity at busy locations across the city. The expansion comes in response to record demand for the cycle hire scheme, which has already surpassed 282,000 rides since its launch in November 2025. The new stations will initially operate as geo-fenced virtual locations for rapid deployment, with physical markings to be installed over the coming weeks.
Glasgow City Council, GB
United Kingdom
Toronto, ON launches major streetlight upgrade with smart LED technology
Toronto has announced a major streetlight modernization program to upgrade its aging street lighting infrastructure across the city. The initiative aims to replace outdated lights with energy-efficient, smart LED systems that will reduce energy consumption, lower maintenance costs, and improve public safety through better illumination. It forms part of Toronto's broader smart city and sustainability goals, with the new lights expected to support future connected technologies.
Toronto, ON
Canada
Los Angeles, CA launches online safety dashboard with transparent bus and train crime stats
The Los Angeles County Metropolitan Transportation Authority has launched its new Monthly Safety Tracker, an online dashboard that makes safety statistics for buses and trains more accessible and easier to understand than previous lengthy monthly public safety reports. It aims to build rider confidence by transparently answering the common question “Is riding Metro safe?” while highlighting positive trends.
Los Angeles, CA
United States
Brighton & Hove City Council, GB launches contactless wallet pilot
A new pilot in Brighton, UK, has successfully integrated prepaid and concessionary travel passes into the contactless “tap-and-go” ecosystem by allowing passengers to purchase passes directly in Google Wallet and tap their phone when boarding buses. The trial uses Littlepay’s Card As Authority to Travel (CAATT) model, which links travel entitlements directly to a passenger’s digital wallet or payment credential instead of requiring separate smartcards, apps, or QR codes.
Brighton & Hove City Council, GB
United Kingdom