Grande Prairie, AB

Grande Prairie, AB pilots AI voice assistant 'Riley' for after-hours city calls

The City of Grande Prairie is running an after-hours AccessGP AI pilot from Oct. 13 to Dec. 31, 2026. Residents who call AccessGP on weekends, holidays and after 6 p.m. on weekdays reach Riley, an AI-enabled voice assistant that answers common questions about services such as recreation, transit, roads and snow clearing, and captures inquiries for staff follow-up. Riley does not handle 9-1-1 calls.

GP

Grande Prairie, AB

Canada

Grande Prairie, AB streamlines access to social services with Community Compass initiative

This city-county collaboration focused on providing one-on-one guidance at in-person hubs, by phone, and online. Community Compass started with data gathering for 2,500 service providers not previously collected in a single location. An online directory called HelpSeeker connects users to resources with a search tool and eight category pages. Grande Prairie hired local navigators for personalized advice and referrals to regional providers.

GP

Grande Prairie, AB

Canada

GP

Grande Prairie County No. 1, AB

Canada

Grande Prairie, AB solicits resident help with 2021 budget challenges through online tools

The Balancing Act tool placed the next budget in resident hands. This portal allowed a user to adjust expenditures and submit their proposed budget to council leaders. A virtual Idea Space placed user-submitted ideas in front of fellow residents to like, share, and provide comments. Grande Prairie published a budget survey on its engagement portal to gauge resident preferences. These engagement channels help councilmembers navigate financial challenges created by COVID-19.

GP

Grande Prairie, AB

Canada

Grande Prairie, AB trials autonomous snow plow and lawn mower for seasonal maintenance

The city tested a Husqvarna Automower 550 during the summer to trim grass at South Bear Creek Park. City staff programmed the autonomous electric mower using a mobile app to avoid obstacles and handle turns. The RT-1000 autonomous snow plow used on Bear Creek Reservoir trails in winter featured salt, sand, and plow attachments. This plow covered up to 25 kilometers of trail per tank of gas.

GP

Grande Prairie, AB

Canada