Wollondilly, NSW streamlines resident service requests with new Customer Portal

Wollondilly, NSW Customer Portal Streamline Resident Request

Residents click through categories like Development Control and Environmental Health to make their requests. Portal users consult with an interactive map of current requests to see if their issues were previously reported. Each request produces an ID number entered into the portal to track progress. The Customer Portal includes a dashboard with pending, in progress, and completed requests over the past month. This portal was part of the council's Integrated Service Delivery Program Project.

WN

Wollondilly, NSW

Area in New South Wales

Australia