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Adelaide, SA Permits Transformation Project creates more equitable and transparent processes

Adelaide, SA Permits Transformation Project Equitable

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A review of the city's permit policies found a complicated and user-unfriendly system facing applicants. Adelaide started this project by consolidating 42 fees into a simpler eight-fee structure. An online Business Wizard lists the permits required for a particular business based on answers to a few basic questions. The permitting process is further simplified with a single contact point, an online fee calculator, and a streamlined online application system.

Permitting & Licensing Transparency Commerce Tax and Fee Assessment & Collection Customer Support

Adelaide, SA

City in South Australia

Australia

Links

Business Wizard | City of Adelaide

If you're starting a new business, try our Business Wizard to find out what permits and approvals you may need.

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2022 Excellence in Customer Service or Experience Award Finalists

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Erfolgreiche Projekte

Adelaide was a finalist for the Excellence in Customer Service or Experience Award at the 2022 LG Professionals SA Annual Leadership Excellence Awards.

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Adelaide, SA Permits Transformation Project creates more equitable and transparent processes

Adelaide, SA Permits Transformation Project Equitable

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