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Transparency

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San Jose, CA improves public access to police misconduct complaints with its SB 1421 Records Portal

California's SB 1421 expands public records access to complaints about officer-involved shootings and bodily injury cases. The Mayor's Office of Technology and Innovation and the Independent Police Auditor developed a portal for complaint searches dating back to 2000. Users can peruse a list of the most recent complaints or filter by complaint type and date. The SB 1421 Records Portal will hosts complaints related to discriminatory behavior, unlawful searches, and use of excessive force by 2023.

Transparency+2
SJ

San Jose, CA

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United States

Wellington, VIC Our Sustainability Impact tool tracks progress toward council's net-zero goals

This interactive tool provides transparency for the shire's climate mitigation and adaptation efforts. A Virtual Tour presents revegetation, EV charging, and solar power projects taking place throughout Wellington. Community members also find detailed plans in five areas including Environmental Stewardship and Low Carbon Economy. Each section contains planned council projects and metrics for success as established in Wellington's Sustainability Strategy 2020-24.

Transparency+3
WV

Wellington, VIC

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Australia

Ciudad de México, MX Tianguis Digital boosts the transparency and efficiency of public procurement

Tianguis Digital - Digital Market - hosts procurement tools for suppliers, city departments, and residents. This platform offers entirely online methods for registration and bidding by vendors. City teams use Tianguis Digital for contract development and legal guidance. Members of the public find visualizations of public spending by contract method, department, and project. There is also an engagement section for projects in the public discussion stage.

Transparency+3
Cd

Ciudad de México, MX

MX flag

Mexico

eThekwini, KZN tracks progress toward livability goals for all residents with Strategic Hub

Municipal officials spent three years designing what they refer to as their single source of truth. The Strategic Hub houses dashboards on topics like road crashes, social sentiments, and property trends. A Livability Index scores each suburb's livability based on metrics in nine categories like education and transportation. The Greenbook Metro View supports comparisons of eThekwini's multi-dimensional vulnerabilities to 212 other local governments in South Africa.

Transparency+3
eK

eThekwini, KZN

ZA flag

South Africa

Toronto, ON approves Digital Infrastructure Strategic Framework for guidance on future technology

Toronto developed a document governing city projects ranging from IoT devices to data collection. The 108-page framework establishes strategic priorities for six principles of responsible technology use including privacy, transparency, and equity. Each strategic priority includes emerging issues and considerations for implementation. City officials consult the framework when determining if infrastructure proposals are necessary, compliant, and aligned with values.

Transparency+5
TO

Toronto, ON

CA flag

Canada

Avondale, AZ Strategic Plan Dashboard presents city's progress toward long-term goals

The dashboard opens with an indicator showing progress toward the core purpose of Making Lives Better. Advancements in Strategic Outcome Areas (SOA) like Creative and Sustainable Community Development are shown as percentages. These percentages are based on visualizations of completed capital projects for each SOA strategy. Residents and community leaders can follow Avondale's work in 29 Key Performance Indicators from a single resource.

Transparency+3
AA

Avondale, AZ

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United States

Modesto, CA adopts Wordly for real-time translation during city council meetings

Wordly is AI-powered software integrated into Zoom for live captioning and audio translation. Listeners can select from 25 languages including Spanish, Japanese, and Vietnamese. City officials conducted three months of testing before Wordly was made available for council meetings. The technology enables virtual attendance and provides an audio translation option for in-person attendees. Modesto pursued this project to support broader participation in public meetings.

Transparency+4
MC

Modesto, CA

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United States

Ipswich, QLD tracks infrastructure repairs following floods with its Flood Recovery Projects Map

Flooding throughout Ipswich in early 2022 impacted roads and green spaces. City officials approved AUD 30 million in recovery projects through 2023. The Flood Recovery Projects Map tags the nearly 400 projects related to flood repairs in the planning pipeline as of November 8, 2022. There are filters for four project categories - identified, planned/scheduled, underway, and completed. Color-coded map pins can be clicked for project descriptions, categories, and traffic or noise impacts.

Transparency+3
IQ

Ipswich, QLD

AU flag

Australia

Portland, OR develops Surveillance Technologies Policy for the protection of privacy rights

The Smart City PDX team is leading the city's engagement with residents on the new policy. A February 2022 draft requires a department-by-department inventory of current surveillance assets. Additional requirements include an annual report on surveillance activities, procurement rules for future technologies, and oversight guidelines. If approved, the policy would build on a 2020 ordinance banning the private-sector use of facial recognition in public places.

Transparency+4
PO

Portland, OR

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United States

Lakewood, CO Your Money at Work initiative shows the impacts of public spending on local parks

Your Money at Work signs designate parks and green spaces recently improved or purchased by the city. A monthly contest asks participants for photos and stories about that month's project. The winning entry receives a prize package including a recreational pass. An online portal presents monthly trivia questions, videos of completed projects, and an open forum for community questions. This effort followed survey results showing that 80% of residents were occasional or regular park users.

Transparency+3
LC

Lakewood, CO

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United States

Alexandria, VA tracks progress on flood mitigation projects with an interactive dashboard

The Flood Action Alexandria Projects Dashboard identifies active, completed, and future projects. Color-coded pins on an interactive map can be opened for project costs, timelines, funding sources, and descriptions. Dashboard users can filter by project type - combined sewer, large capacity, or spot improvement - or review a text list of all flood infrastructure projects. This tool improves transparency about Alexandria's responses to long-term flood susceptibility.

Transparency+4
AV

Alexandria, VA

US flag

United States

Oneonta, AL TikTok account highlights city operations and community attractions in entertaining ways

The city of 6,800 residents was not active on social media prior to the creation of its TikTok account in 2021. A series called Mayor Shenanigans takes a humorous approach to the mayor's interactions with city staff. Followers learn about new projects like the aquatic facility that opened in May 2022. Walking tours of local shops and community events promote Oneonta to an international audience. This effort attracted 117,000 followers in the account's first 18 months.

Transparency+2
OA

Oneonta, AL

US flag

United States

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