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Newport City Council, GB selects 21 sites for solar installations in partnership with Egni Co-Op

The collaboration will add 6,000 rooftop solar panels to schools, care facilities, and a vehicle depot. City funds aren't used for the project thanks to co-op share sales and federal funding. Energy surplus to council building needs will be shifted to the local grid. Upon completion, Newport will realize carbon emission reductions of 348 tons per year. Solar installations will move the city toward its goal of carbon neutrality by 2030.

Energy Solutions+2

Newport City Council, GB

United Kingdom

Kingston upon Hull City Council, GB tests low-carbon heating technology in council house

Council leaders are working with the University of Hull to test a first-of-its-kind heating system. This innovative technology reduces emissions and utility costs by combining air-source heating with ventilation. University researchers study the system's efficiency and usage to inform a commercial version. If successful, the council could install this system in additional council houses as part of its 2030 net-zero emission initiative.

Pilot / POC+3

Kingston upon Hull City Council, GB

United Kingdom

Kent County Council, GB undertakes e-scooter pilot with Canterbury City Council and Bird

Bird will supply up to 100 dockless e-scooters in Canterbury for the one-year trial. The pilot will limit use to students and faculty of the University of Kent and Canterbury Christ Church University in its early stages. The geofenced pilot area will expand to other areas of Canterbury if the first phase proves successful. Kent County Council pursued an e-scooter program to enhance mobility as COVID-19 limited public transit use.

Pilot / POC+2

Kent County Council, GB

United Kingdom


Canterbury City Council, GB

United Kingdom

Katherine, NT rewards local support for shops with the Live Local, Love Local campaign

Residents who completed transactions of $20 AUD or more at participating businesses were eligible for a voucher during the monthlong program. An email to the town council with a valid receipt was entered into a weekly draw. The winner received a $200 AUD voucher to a shop of their choice. Katherine Town Council also encouraged residents to share their local shop experiences on social media with the #katherineproud hashtag.

Business Engagement+3

Katherine, NT


Katherine, NT connects residents to goods and services during outbreak with Everything Katherine app

The council recruited local shops and restaurants for free entries in the app directory. App users learn about each shop's current hours, services, and contact information. A Support button leads to an updated list of local, state, and national support services. Residents can also connect to the COVID-19 hotline, general practitioners, and medical specialists from the app.

Mobile App+3

Katherine, NT


Livingstone, QLD uses smart lighting pilot with Ergon Energy to protect turtle population

The six-month pilot replaces four streetlights on the Zilzie Esplanade with dimmable amber lights. Council staffers can remotely manage each light based on turtle migration patterns and human usage. Local residents are also encouraged to use low-volt flashlights during nighttime visits and reduce household lighting. Livingstone cuts down on lighting costs during the pilot while protecting turtles that are sensitive to man-made light.

Pilot / POC+1

Livingstone, QLD


Port Adelaide Enfield, SA combines improved connectivity with digital assets to guide visitors

The council's Smart Wayfinding Project began with a touchscreen kiosk at the Visitor Information Centre. This kiosk gathers local maps, event calendars, and history lessons in a single location. Wi-Fi hotspots throughout the port allow tourists to connect with council resources. The Visit Port Adelaide app offers virtual tours, day planning tools, and a business directory. This app also contains an augmented reality experience called Ghosts of the Port.

Mobile App+4

Port Adelaide Enfield, SA


Port Adelaide Enfield, SA conducts a surveillance pilot to combat illegal dumping

Council officials worked with ATF Vision to install cameras at locations with prior illegal dumping activities. The solar-powered cameras activate when motion is detected. Nameplate recognition technology identifies motorists involved in dumping for further investigation. Surveillance equipment and witness reports allow Port Adelaide Enfield to levy fines up to $30,000 AUD for individuals and $60,000 AUD for organizations.

Waste Management+2

Port Adelaide Enfield, SA


Kent County Council, GB measures COVID-19 business impacts with Economic Recovery Dashboard

The Kent & Medway Economic Recovery Dashboard compiles local data from the Office of National Statistics. Charts show how business responses have changed to biweekly questions about recovery fund use, net revenues, and staff changes. A Vulnerability Index rates economic conditions in 13 towns and cities. This index created in partnership with Strategic Commissioning Analytics accounts for factors like business births, employment rate, and universal credit claims.


Kent County Council, GB

United Kingdom


Medway Council, GB

United Kingdom

Greater Manchester Combined Authority, GB integrates online chat into new career service website

The Greater Manchester Apprenticeship and Careers Service (GMACS) website features a yellow chat button. Students and young people tap the button to chat with employment experts during standard business hours. An after-hours email option sends the user's question to an expert for a response the next business day. Interactive career features and live chat with GMACS staffers are elements of the Young Person's Guarantee related to career development.

Engagement Platforms+2

Greater Manchester Combined Authority, GB

United Kingdom

Kent County Council, GB enhances roadwork evaluations with air-and-ground technology pilots

Kent County Council conducted three drone flights over local roads to locate potholes. The Amey drone relies on onboard sensors to evaluate pothole size. A concurrent three-month pilot uses cameras on council trucks and vans to further investigate potholes. Council officials compare data from these pilots with monthly road inspections to determine future technology adoption. These trials are part of the ADEPT Smart Places Live Labs initiative.

Pilot / POC+4

Kent County Council, GB

United Kingdom

Arlington, TX develops engagement assets to support Abram Street Rebuild project

The city's two-year project turned Abram Street into a modern thoroughfare with LED lights, fiber-optic lines, and abundant street furniture. The myAbram campaign kept businesses and residents in the loop with a dedicated website, social media updates, and mailers. Arlington's Open for Business video series promoted 15 businesses that remained open during construction. Abram Street Rebuild resulted in a pedestrian-friendly space for visitors to downtown Arlington.

Citizen Engagement+3

Arlington, TX

United States

San Francisco, CA developed the Civic Bridge program to create collaborative public-private teams

The City of San Francisco developed the Civic Bridge program to help private sector professionals and local government staff collaboratively design solutions to critical city issues. Through the program private sector volunteers contribute 20% of their time over a 16-week period working alongside city department staff. The Civic Bridge management team identifies unique challenges and matches volunteers with city departments to create project teams and generate new solutions.

Public Private Partnership (PPP)+4

San Francisco, CA

United States

Denver, CO used the Maptionnaire platform to conduct a geo-located interactive survey of residents

The City of Denver's Community Planning and Development department partnered with Mapita Oy to develop an online survey using their Maptionnaire platform. The interactive online mapping questionnaire collected geo-located information from residents about their vision for Denver, how they travel, where they live, and what amenities they want in their area. Residents were able to indicate their preferences, complaints, and ideas by dropping pins on a map of the city.


Denver, CO

United States

Alexandria, VA expands investments in eco-friendly transit system with all-electric buses

The city's DASH system announced the acquisition of three New Flyer buses and three Proterra buses. These plug-in vehicles can travel up to 225 miles per charge while creating zero tailpipe emissions. City officials plan to add eight more electric buses by the end of 2021. The newly purchased vehicles will replace diesel buses that operated for 20 years. DASH is shifting from hybrids and clean diesel buses to plug-in buses on the way to a zero-emission fleet by 2035.


Alexandria, VA

United States

Rapid City, SD simplifies 211 text notifications with new system built by Everbridge

Local residents send city or county keywords via text message to 888777. Rapid City weather and event alerts are activated by texting RCImpact and RCSnow. The codes PCImpact and PCSnow register the user for Pennington County alerts. Notifications range from weather warnings to localized public safety alerts issued by city and county officials. The new system allows for greater customization through keyword opt-ins than the previous 211 Helpline system.

Emergency Preparedness+2

Rapid City, SD

United States


Pennington County, SD

United States

Marin County, CA continues shift toward all-electric transit fleet with new bus acquisitions

Marin Transit approved the purchase of four all-electric buses from Gillig LLC. The 40-foot buses each contain 34 seats with an average range of 145 miles per charge. Marin County successfully tested two electric buses during a one-year pilot. The initial rollout found emission reductions of 5.3 metric tons with an average range of 120 miles. Transit officials believe existing technology can serve 40% of current routes. The county is aiming for a 100% electric bus fleet by 2040.

Electric Vehicle+3

Marin County, CA

United States

Orlando, FL uses virtual workshop platform to generate comments for Future-Ready City Master Plan

The 360-degree online workshop resembles a community meeting with virtual whiteboards presenting plan components. Residents learn about proposed strategies like a digital twin, microgrids, and integrated warning systems by clicking on the boards. A digital comment box accepts suggestions from platform users. The final version of the Future-Ready City Master Plan will address the city's connectivity gap and facilitate connected mobility.


Orlando, FL

United States

Plymouth City Council, GB launched the "CrowdFund Plymouth" campaign to support local ideas

Plymouth City Council partnered with Crowdfund UK to launch the "CrowdFund Plymouth" campaign. The campaign provides an online platform to crowdfund ideas from local businesses, communities and charities. Whenever a proposed project provides a benefit to the community and receives public support the Council contributes levy funds. If a project raises 25% of its fundraising goal from resident donations, the Council pledges an additional 50% up to a maximum of £20,000.

Citizen Crowdfunding+3

Plymouth City Council, GB

United Kingdom

A prototype for a ‘digital’ planning notice and a playbook for digital place-based engagement

A digital planning notice will provide a user-friendly way for people to find out about development proposals near them. It will include more consistent signposting to planning consultations connected to that location. The playbook will allow users to navigate the array of strategies, platforms, and tools for digital place-based engagement. It will provide support to develop comprehensive and effective approaches to be used independently or alongside traditional face-to-face consultation.

Citizen Services+5

London Borough of Camden, GB

United Kingdom

Parramatta, NSW evaluates the impacts of new construction with smart planning project

The city installed 70 climate sensors throughout a 25-hectare residential development in Melrose Park. These sensors measure factors ranging from UV index to noise levels. A buoy stationed in Parramatta River evaluates water quality levels. Council officials created a community dashboard to track current and historical data from sensors. Parramatta will use the first-of-its-kind project in Australia as a blueprint for future eco-friendly projects.

Smart City+2

Parramatta, NSW


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