Penrith, NSW expedites resident service requests to waste contractors using Microsoft Dynamics 365

Penrith, NSW Service Requests Waste Contractor Microsoft

The council previously relayed phone calls and emails from residents to waste service providers. Microsoft Dynamics 365 powers The Waste Spot, a mobile-friendly service request portal. Each request is sent directly to the appropriate contractor for resolution. Residents and businesses receive regular updates until their requests are completed. The council integrated The Waste Spot with contractor systems when renewing its waste service contracts.

PN

Penrith, NSW

City in New South Wales

Australia