Gloucestershire County Council, GB

Gloucestershire County Council, GB addresses rural transit gaps with The Robin on-demand minibus

The Robin is a wheelchair-accessible minibus operating in portions of the Forest of Dean and the Cotswolds. Commuters use text messages or the pilot's dedicated app to reserve rides between 7:00 am and 7:00 pm Monday through Saturday. Single-trip rates are £2.50 for trips under seven miles and £4.00 for trips longer than seven miles. The two-year pilot funded by the Rural Mobility Fund will connect rural residents to local destinations and existing transit options.

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Gloucestershire County Council, GB

United Kingdom

Gloucestershire County Council, GB seeks digital exclusion solutions with Digital Innovation Fund

The Digital Innovation Fund (DIF) provides grants of up to £20,000 per project for tech-based projects related to digital inclusion. The 2022-2023 round will develop new or upgraded services for excluded groups like refugees, seniors, and unpaid carers. Local officials are prioritizing projects in six communities identified as digitally excluded by the county's Digital Divides group. The first two years of the DIF funded 33 projects for improved access and inclusion.

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Gloucestershire County Council, GB

United Kingdom

Gloucestershire County Council, GB collaborates with SAP Concur on improved employee expense system

The county's five-year Digital Strategy calls for "doing things differently, doing things digitally." SAP Concur and council officials reviewed Gloucestershire's expense reimbursement processes. The existing system included cumbersome documentation requirements, slow repayment, and plenty of room for error. A new, cloud-based process enables expense claims from any device. Automation of mileage and VAT calculations simplified claims for busy employees.

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Gloucestershire County Council, GB

United Kingdom

Gloucestershire County Council, GB funds Tic + Chat counseling service to assist young residents

County residents aged 9 to 21 years old head to the Tic + Chat website for anonymous counseling. Certified counselors use online chats to work through the mental health concerns of young residents. Local leaders collaborates with the Gloucestershire Clinical Commissioning Group to provide this service. Tic + Chat is a one-year pilot program with the potential for expansion beyond the pandemic to supplement mental health services.

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Gloucestershire County Council, GB

United Kingdom

Gloucestershire County Council, GB coordinates COVID-19 services with Community Help Hub

The Community Help Hub hosts online surveys for prospective volunteers, service providers, and residents in need. Each survey asks for the respondent's location, needs, and transportation capabilities. County officials and local organizations use responses to assist households with current needs. The hub includes links to connect residents with priority supermarket deliveries and NHS volunteer responder forms.

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Gloucestershire County Council, GB

United Kingdom

Gloucestershire County Council, GB GlosTalk app improves accessibility to public transit system

The GlosTalk app developed with Trapeze uses a talk-back feature to overcome accessibility issues. Commuters ask the app for an audio or text rundown of the 12 closest transit stops. GlosTalk uses the county's real-time passenger information (RTPI) system for arrival and departure times. Council officials worked with area disability groups to ensure usability for a full range of commuter needs.

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Gloucestershire County Council, GB

United Kingdom

Gloucestershire County Council, GB implements physical distancing pilot in four high-traffic areas

The council selected streets in Bourton on the Water, Cheltenham, Gloucester, and Tewkesbury for the pilot. Barriers and signage helped pedestrians maintain at least two meters of distance near shops. The barriers prevented vehicles from using street parking spots to create wider sidewalks at traffic choke points. Council officials will use experiences during the pilot to shape active travel projects beyond COVID-19.

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Gloucestershire County Council, GB

United Kingdom