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La Mesa, CA police department improves communication with community

Completado

The La Mesa Police Department has enhanced its communication with the community through Versaterm’s SPIDR Tech, an automated customer service solution. This technology sends updates and surveys via text and email to 911 callers and crime victims, improving transparency and service efficiency. It also reduces informational callbacks, updates crime victims and gathers community feedback.

LM

La Mesa, CA

Municipality in California

US flag

United States

Gobiernos implicados

LM

La Mesa, CA

US flag

United States

Proyecto realizado con éxito

The system has been well-received to date, aiding the department in addressing communuity concerns and improving resource allocation.

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