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Townsville, QLD addresses communication issues with contractors through online management system

Townsville, QLD Contractor Communication Online System

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Council officials identified inconsistent communication of safety messages to contractors due to technical and structural limitations. Contractors approved for city projects register for the online system and receive messaging from relevant council teams. Health and safety messaging is developed during new monthly and quarterly meetings among department representatives. This process reduces workplace injuries through better collaboration among 2,500 contractors and 1,800 employees.

Workforce Management Performance Incentives / Staff Engagement

Townsville, QLD

City in Queensland

Australia

Links

Townsville City Council | WorkSafe.qld.gov.au

Work Well Awards 2023 Category four winner – Most significant improvement to work health and safety performance

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Council recognised for its commitment to community - Townsville City Council