Performance Incentives / Staff Engagement
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Townsville, QLD addresses communication issues with contractors through online management system
Council officials identified inconsistent communication of safety messages to contractors due to technical and structural limitations. Contractors approved for city projects register for the online system and receive messaging from relevant council teams. Health and safety messaging is developed during new monthly and quarterly meetings among department representatives. This process reduces workplace injuries through better collaboration among 2,500 contractors and 1,800 employees.
Townsville, QLD
Australia
Lubbock, TX addresses long-standing vacancies with its CDL training program for new hires
The city's Solid Waste Management team was 60% staffed at the program's approval, leading to overtime expenses and collection schedule changes. Lubbock is partnering with South Plains College on a two-week certification course for newly hired operators. Participants receive free CDL training and licensure while working as city apprentices. This incentive reduces upfront costs for new drivers, existing operator workloads, and solid waste collection expenses.
Lubbock, TX
United States
Baltimore, MD boosts middle neighborhood development with its City Employee Homeownership Program
Full-time city employees qualify for $5,000 in down payment assistance under the existing program. A one-year enhancement offers $10,000 per approved applicant for home purchases in 205 middle neighborhoods. Participants must contribute at least $1,000 of their own money and complete homeownership counseling certificates. The program is part of a strategy to strengthen stable neighborhoods that includes home repair grants and city service promotion.
Baltimore, MD
United States
St. Louis, MO Project R & R creates incentives for employees of in-home care service providers
City officials identified in-home care as an important service suffering from high staff turnover. Project R & R offered $500 gift cards to employees who worked 250 hours with participating providers. Additional $500 incentives were available to participants who reported an additional 250 hours on the job. Part-time and full-time employees were eligible and used the FORWARD platform for registration. St. Louis allocated federal ARPA funding for Project R & R.
St. Louis, MO
United States
Philadelphia, PA supports increased transit use by city employees with free SEPTA pass pilot
The two-year pilot is possible because of Philadelphia's participation in the SEPTA Key Advantage program. The city's 22,000 employees enrolled in the pilot through the Jawnt platform or 13 in-person distribution events. Philadelphia purchases SEPTA passes at a significant discount over their retail prices through Key Advantage. This program adds a valuable component to Philadelphia's employee benefits package and reduces traffic congestion from daily commutes.
Philadelphia, PA
United States
The City of Edinburgh Council, GB connects frontline workers to resources with Jadu Central Gateway
Edinburgh identified the absence of secure Intranet connections for field workers during the COVID-19 pandemic. The Jadu Central Gateway allows users without city emails to file reports, learn about benefits, and communicate with other teams. This system uses a two-factor authentication process and does not require the creation of new email addresses. A small cohort of employees will test the portal as city departments recruit users ahead of its release.
The City of Edinburgh Council, GB
United Kingdom
Kingston, SA strengthens its reputation as an employer of choice with Active Ambassadors program
Kingston's 10-year plan calls for employees as active ambassadors for a healthy workplace. Council teams designed calendars with safety and wellness tips for their colleagues in 2022 and 2023. Collaborations with area organizations resulted in awareness videos for health and well-being efforts. Public employees support local sports clubs, nonprofits, and other organizations during community events. Active Ambassadors follow council values of community, courage, and respect in every project.
Kingston, SA
Australia
Baltimore, MD approves hiring and retention bonus for jobs requiring Commercial Driver's Licenses
Baltimore reported 130 vacancies for CDL drivers in its Transportation, Public Works, and General Services departments in March 2023. The city approved a $10,000 bonus for current CDL drivers and new hires to stay competitive in its recruitment efforts. City employees with CDLs receive their bonuses on a quarterly schedule over two years. A fully staffed fleet improves public services including a return to weekly trash and recycling collection.
Baltimore, MD
United States
Irving, TX attracts skilled applicants for vacant city jobs with new hire incentive program
Irving listed 35 vacancies in early March 2023 ranging from animal control technicians to utility workers. The incentive program offers $3,000 to each new hire through June 2023. Eligible employees receive $1,000 within their first month of employment. Additional $1,000 payments are completed after a worker's six-month probationary period and one year of employment. This incentive was announced ahead of a planned job fair for listed positions.
Irving, TX
United States
Green Bay, WI lowers barriers to home ownership with the Great Being Home down payment incentive
Local officials approved $250,000 in federal ARPA funds for the incentive program. Employees of the city, nonprofits, and small local businesses can apply for $5,000 each. Payments can be used for down payments and closing costs on homes within city limits. There is no income requirement for eligibility though recipients must complete pre-purchase counseling from NeighborWorks Green Bay. The project operator also finds additional financial assistance to boost the program's impact.
Green Bay, WI
United States
Inverclyde Council, GB bolsters social care workforce with incentive program for graduate students
Inverclyde's Health and Social Care Partnership (HSCP) sought a solution for ongoing social worker shortages. The £150,000 program provides funds for the final year of studies for 10 master's degree candidates specializing in social work. Participating students commit to three-year contracts with the HSCP in exchange for financial assistance. This program provides guaranteed employment for incentive recipients while strengthening the council's social services.
Inverclyde Council, GB
United Kingdom
Bristol City Council, GB supports shared commutes in the region with its Join My Journey program
Join My Journey is a free online platform for local employers to organize daily commutes. Participating businesses create free accounts for employee participation in shared car, bike, and pedestrian commutes. Large companies can create their own hubs and groups of small companies can establish area hubs. Project partners Bristol, South Gloucestershire, and Travelwest hope for reduced traffic and emissions as workers opt for active travel or carpooling.
Bristol City Council, GB
United Kingdom
South Gloucestershire Council, GB
United Kingdom