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Collective urban planning in the London Borough of Newham

Including residents and business owners in policy decisions

Terminé

The London Borough of Newham launched the Queen’s Market Good Growth Programme – a £4.1 million project aimed at including residents in urban planning decisions. Residents, businesses and shoppers have been consulted on four urban planning projects around Newham’s shared spaces. After consulting residents on their priorities, the Borough used its CitizenLab platform to collect feedback and input on the initial design briefs for the urban planning projects.

C

CitizenLab

Gouvernements impliqués

LB

London Borough of Newham, GB

GB flag

United Kingdom

Links

Full case study

The London Borough of Newham engaged residents, businesses and shoppers in urban renewal. Here's what they learned along the way!

Projet réussi

Newham launched its online portal in July 2020 and received hundreds of submissions from its residents. A few findings emerged: first, that local residents are the most likely to get involved. Second, that young to middle-aged residents (25 to 40) were most likely to get involved, followed, somewhat surprisingly, by older residents. And thirdly, that business owners were keen to get involved in the decisions and to make their voices heard : shop owners represented 8% of the total participants, but are responsible for 47% of the comments and contributions that were shared on the platform.

Projets liés

Telford and Wrekin Council add three new services, thanks to TOM, their AI Assistant
Lewes and Eastbourne Council launch ICS.AI's AI assistant for residents

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