Pecos, TX adopts robotic process automation for financial management improvements
Pecos faced delays in financial processes due to a shortage of Finance Department staff. The RPA development process focused on eight areas most likely to benefit from AI-powered bots. The first round of automation handled sales tax and daily cash reconciliation from start to finish. Lessons from this initial deployment were used for automation of utility billing and IT ticket generation. Town officials will build on these successes by pursuing a fully automated accounts payable system.
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