New York, NY launches MyCity portal to unify access to services and benefits for residents

One digital hub for city services and resident benefits

New York City launched MyCity (mycity.nyc.gov), a centralized digital portal that lets residents search, apply for, and track city services and benefits across multiple agencies. The initial phase focuses on childcare subsidies, enabling users to check eligibility, apply, and track services in 10 languages. Future phases will add job-seeking and small business support. The platform aims to reduce bureaucracy and improve information-sharing across agencies.

Citizen Services

New York, NY

Municipality in New York

United States

Digne d'intérêt

New York launches ‘one stop shop’ for city services and benefits - Cities Today

New York has unveiled the first phase of the MyCity site, aiming to make it easier for residents to access information and support across agencies.

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