Artificial Intelligence (AI)

Contra Costa County, CA rolls out Microsoft Copilot and AI translation across county services

Contra Costa County deployed Microsoft Copilot countywide, backed by biweekly training sessions to help staff use AI effectively. The county also deployed AI translation for board of supervisor meetings, replacing human interpreters and making proceedings accessible in multiple languages. AI is additionally used to assist with contract drafting, improving efficiency across administrative functions.

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Contra Costa County, CA

United States

North Las Vegas, NV offers real-time AI translation of public meetings in multiple languages

North Las Vegas has offered real-time AI translation of public meetings since 2023, allowing residents to follow city council proceedings in Spanish, Tagalog, and virtually any language by scanning a QR code. Audio translation is included, broadening civic participation for the city's diverse population without the cost of human interpreters.

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North Las Vegas, NV

United States

Allegan County, MI uses AI to search and transcribe body camera footage for faster case resolution

Allegan County deployed JusticeText, an AI tool that searches and transcribes body camera footage, helping law enforcement and prosecutors work through video evidence faster. Within one year of deployment, case clearance rates increased by 8-9%, demonstrating measurable gains in public safety outcomes from a targeted AI investment.

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Allegan County, MI

United States

Atlanta, GA establishes AI commission to evaluate artificial intelligence for city government

Atlanta City Council unanimously approved the creation of an AI Commission to evaluate artificial intelligence's potential impact on city government. The commission will explore AI applications across public safety, transport, traffic management, urban planning, sustainability, health, and citizen engagement, and is expected to report back with findings and recommendations in early 2026.

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Atlanta, GA

United States

York County, VA deploys AI tools for recycling schedules and automated sewer inspection

York County deployed two AI tools without dedicated programming staff. The first is a website tool that accepts resident addresses — even with misspellings — and returns personalized trash and recycling pickup schedules, built in hours. The second uses AI to review sewer inspection video footage, automatically identifying cracks and defects and eliminating days of manual staff review.

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York County, VA

United States

Prince William County, VA launches multilingual 311 portal with AI chatbot for resident services

Prince William County launched a new resident-facing 311 portal in May 2025, giving residents a central place to submit service requests and get answers to questions. The county is expanding the platform with AI chatbots and voice assistants to serve residents whose first language is not English, broadening access to government services across the community.

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Prince William County, VA

United States

Chattanooga, TN develops AI chatbot to help residents navigate city codes

Chattanooga is developing an AI chatbot to help residents understand and navigate city codes by answering questions and locating relevant sections. The city formed an internal working group to pilot and test AI applications before any public release, prioritizing responsible deployment. The chatbot is currently in an experimental internal phase, with plans to make it available to residents once fully validated.

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Chattanooga, TN

United States

Saratoga, CA uses AI to summarize council meetings and open government records to residents

Saratoga deployed the Hamlet AI platform to make local government more transparent and accessible. The system summarizes City Council agendas, supporting documents, and audio and video recordings, making them easier for residents to follow. The city is also digitizing years of historical records into a searchable archive, allowing residents to search past decisions and topics discussed at council meetings.

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Saratoga, CA

United States

Rochester Hills, MI uses AI chatbot to gather resident feedback on city budget

Rochester Hills transformed its static budget document into a dynamic digital hub powered by ClearGov's AI platform. Residents can explore financial data, ask plain-English questions via an AI chatbot, and submit feedback through polls and surveys. The city used the tool to gather input on a proposed pathway levy, identifying resident priorities around school safety that hadn't yet risen to the top of its agenda.

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Rochester Hills, MI

United States

Raleigh, NC builds citywide AI strategy through cross-department pilots and employee training

Raleigh is taking a 'crawl, walk, run' approach to AI, running low-risk internal pilots before broader deployment. The city launched an internal AI chatbot in October 2025 to help staff navigate HR and IT systems, piloted an agentic help desk, and began testing AI for traffic analysis and waste optimization. Employees are trained in prompt engineering, data privacy, and AI limitations.

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Raleigh, NC

United States

San Jose, CA upskills over 1,000 city staff to build their own AI tools

San Jose developed a 10-week AI training programme in partnership with San Jose State University that has equipped over 1,000 municipal employees with skills to create their own AI-powered tools. Employees across IT, Transportation, and Fire departments have built practical AI assistants that streamline workflows, reduce processing time, and improve service delivery. The programme represents a deliberate shift toward building internal AI capacity rather than relying solely on external vendors.

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San Jose, CA

United States

Peachtree Corners, GA funds real-world autonomous vehicle validation through Curiosity Lab

Peachtree Corners has launched a funded programme offering up to $250,000 for autonomous mobility companies to deploy and validate technologies on public roads. Rather than providing another controlled testing environment, the initiative helps companies validate products under real operating conditions while building relationships with customers, partners, and investors. The programme operates through Curiosity Lab on the city's nearly four-mile autonomous mobility route.

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Peachtree Corners, GA

United States