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Palo Alto, CA placed utility data in customer hands with advanced meter pilot

Palo Alto, CA advanced utility meter pilot

Voltooid

The city's CustomerConnect pilot used advanced meter infrastructure (AMI) to help 300 households monitor their utility usage. Each participant tracked hourly electrical usage through a dedicated dashboard. CustomerConnect also switched participating households to a time-of-use rate that encouraged reduced power consumption during high-demand periods.

PA

Palo Alto, CA

Municipality in California

US flag

United States

Links

City of Palo Alto, CA - News Details

Project geslaagd

The city adopted AMI for all of its utility customers starting in 2021 with an estimated date of completion in 2024.

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