Syracuse, NY

Syracuse, NY improve snow removal with software

To better respond to residents and provide transparency about snow removal, the city is now using a three-pronged software approach which includes ESRI’s ArcGIS Velocity product paired with Samsara’s cloud-based location technology, which updates the Snow Operations Map with a plow’s location every few seconds. The third vendor is Rubicon, which offers a platform Syracuse uses year-round for management and routing of snow and waste removal vehicle fleets.

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Syracuse, NY

United States

Syracuse, NY connects digitally excluded residents with Surge Link municipal broadband pilot

Syracuse published a Request for Proposal for a project partner on a citywide network. The Surge Link pilot focuses on 2,500 households in three neighborhoods without sufficient connectivity for multiple users. Local officials approved the use of federal ARPA funds for the pilot with plans to seek additional funding for network expansion. The Surge Link pilot builds on the city's Digital Empowerment Program for improved digital literacy and access.

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Syracuse, NY

United States

Syracuse, NY implemented Samsara fleet management technology for smart snowplow operations

The City of Syracuse's Department of Public Works partnered with Samsara to equip its snowplows with cloud-based fleet management technology. These smarter snowplows use GPS to create a self-service view of a real-time map showcasing plow locations, vehicle performance, and street conditions for residents. These new features decrease the need for phone calls to the city and improves overall transparency.

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Syracuse, NY

United States

Syracuse, NY improves information request process with FOIL Self-Serve Portal

City officials pursued this project to reduce the costs, paperwork, and turnaround times for Freedom of Information Law (FOIL) requests. The portal powered by Microsoft Power BI simplifies and maps searches for the most commonly sought information. Portal users find the address, violation types, and compliance date for each code violation in the city. Building permit searches show the status, type of work, and owner for every permit application.

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Syracuse, NY

United States

Syracuse, NY released an online map with pavement quality ratings for city streets

This map allows users to see pavement quality ratings for nearly 400 miles of city streets. City officials rated roads on a scale of 1 for completely impassable to 10 for new pavement. In 2019, 50.7% of roads on the map were considered excellent after receiving 9's or 10's.

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Syracuse, NY

United States

Syracuse, NY created a data sharing agreement with local university students

This agreement between Syracuse University and the city will permit students to work with select and secure copies of municipal data. This agreement will allow students to run analyses and develop projects with the data to generate policy solutions and dashboards for the city.

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Syracuse, NY

United States

Syracuse, NY plans to retrofit street lights with smart technology

The city plans to install smart technology as part of a larger project to retrofit street lights. The installed sensors will control the brightness of the lights, send alerts when the lights go out, detect rising flood waters, and collect data on weather and road conditions.

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Syracuse, NY

United States