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Hampshire County Council, GB pilots social worker consultations during emergency calls
Hampshire County Council, GB Social Worker Emergency Calls
Voltooid
The council and the South Central Ambulance Service (SCAS) collaborated on the one-year pilot. A council social worker partnered with a SCAS 999 call dispatcher to find alternatives to hospital admissions in non-emergency situations. Emergency service personnel provided medical care as necessary before the social worker evaluated long-term service needs. The pilot diverted 580 cases from emergency rooms to social services in its first eight months.
Project geslaagd
The pilot's success in reducing hospitalizations led to a one-year extension.
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