Pitkin County, CO adopts Hexagon's HxGN Connect solution for improved emergency responses
County officials selected HxGN Connect in support of better services to mountain towns. The cloud-based platform automatically maps all incidents reported to local dispatchers and enables rapid cross-department coordination. An AI-powered Smart Advisor feature turns dispatch calls into analytics about linked incidents, personnel needs, and recommended responses. This system may be connected in the future to existing tools like wildfire detectors and public works vehicles.
Pitkin County, CO
Denver, CO adopts SPIDR Tech platform for public communications following emergency calls
The Denver Police Department sought a more efficient process for follow-up communications with 911 callers and victims. SPIDR Tech texts those who report incidents 30 minutes after their calls for updates on investigations. The automated system sends report numbers, badge numbers, and other details to victims for easier retrieval of case information. This technology complements an ongoing pilot whereby 911 callers can stream live video from their phones to dispatchers.
Bridgeport, CT partners with Cadenza Innovation on BESS pilot for Fire Department building
The pilot involves a battery energy storage system (BESS) built with Cadenza's superCell solution. On-site storage allows the Fire Department to continue operations during grid outages. This system also supports the efficient use of electricity, thus decreasing utility costs for the city. Real-time data sent from the BESS to the Cadenza Cloud support analyses of system performance. Local officials will use pilot results to identify further opportunities for BESS use.
West Allis, WI Mobile Integrated Health Program improves community response to opioid crisis
The West Allis Fire Department's MIH team uses ImageTrend software to identify local trends in substance use disorders. Dedicated paramedics respond to provider referrals related to substance use disorders within 24 hours of notification. These responses include conversations with patients' families, harm-reduction kit deliveries, and transportation to non-ER healthcare providers. MIH also works with Milwaukee County on incident responses in neighboring communities.
West Allis, WI
Clark County, NV builds local EMT and paramedic talent pool with academy pilot program
County officials allocated $2.4 million in federal funding for a 15-month training academy. A month-long, entry-level track provides first-hand exposure to the profession for career-changing professionals. A four-week advanced track and one-year paramedic track offer additional training for existing EMTs or those who complete the first track. Participants receive $800 stipends every other week. The county's Office of Community and Economic Development anticipates 150 pilot participants.
Clark County, NV
Austin, TX anticipates wildfire threats in its utility's service area with Pano AI technology
City-owned Austin Energy worked with the Austin Fire Department and neighboring counties to identify optimal camera locations. The Pano AI platform gathers and analyzes real-time video footage for early signs of wildfires in the region. Alerts are sent to the nearest fire station once wildfires are confirmed by fire experts. The system further expedites emergency responses by providing responding teams with exact wildfire locations.
Seattle, WA Health 99 pilot provides follow-up services in fentanyl overdose cases
The Seattle Fire Department responds to an average of 15 overdose calls daily, with most calls involving fentanyl. A Health 99 unit comprised of a firefighter and a city caseworker works with overdose patients after emergency interventions are completed. This team identifies patient needs like substance use treatment, housing, and healthcare for referral to partner organizations. Health 99 focuses on overdose hotspots like Capitol Hill and Pioneer Square.
Queenstown-Lakes District Council, NZ trials environmental sensors in recreational reserves
The Ben Lomond and Mount Iron reserves each received five Attentis pole-mounted sensors. The sensors gather around-the-clock measurements of pollen, air quality, soil moisture, and structural movement. Reserve patrons can plan their trips by checking data on a mobile app. Thermal images are sent via the Spark NZ network to emergency personnel for early detection of wildfires. Council officials will evaluate the technology's effectiveness during a summer pilot.
Queenstown-Lakes District Council, NZ
Vancouver, BC opens Canada's first fire station to meet national zero-carbon building standards
The new Firehall 17 eliminates 99.67% of operational emissions created by its predecessor through better design. A draft-free structure, water recovery systems, and ground-source heat pumps improve on the standard firehall. Radio and IT infrastructure within the firehall support its use as a post-disaster communications hub. Vancouver earned LEED Gold and Net Zero Energy certification for the project with Passive House certification in progress.
Isle of Wight Council, GB responds to non-emergency falls with Wightcare Community Falls Response
The council and Isle of Wight Trust Ambulance Service partnered on a dedicated team for in-home falls by seniors. First responders to 999 or 111 calls determine if falls require ambulance trips and contact the team for falls without serious injury. Team members respond in an average of one hour, thus eliminating the possibility of long periods on the floor. Wightcare Community Falls Response reduces hospital admittance rates and better allocates emergency resources.
Isle of Wight Council, GB
Berkeley, CA works with Genasys on targeted communication system for emergency situations
First responders in Berkeley previously used door-to-door contact for emergency evacuations. The city's partnership with Genasys adopted a zonal approach for TV, social media, and text alerts. City officials use a cloud-based platform to alert impacted residents during natural disasters and public safety situations. The platform models future movement of wildfires, active shooters, and other hazards for more accurate alerts throughout emergencies.
Edmonton, AB coordinates community safety teams with its Healthy Streets Operations Centre pilot
The two-year pilot assembles teams of city and provincial first responders at a Chinatown location. Weekday routes through Chinatown, Downtown, and Kingsway include interactions with business owners and residents about current safety concerns. Community safety teams connect unhoused residents with social services and health resources based on their needs. City officials work with partners like REACH Edmonton and Homeward Trust on adapting responses to changing conditions.