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Rudersdal, DK evaluates the impacts of Citizens' Advice Service on residents and departments

Rudersdal, DK Citizens' Advice Service Impact Residents

In uitvoering

City officials approved a one-year pilot to determine how to better serve residents of all ages. A city attorney provides advice on navigating Rudersdal's welfare services. Free phone consultations explain application and appeal processes in plain language. Residents are equipped with enough knowledge to find the right services for their needs. The Citizens' Advice Service also gathers data on how city services align across departments for improved collaboration.

Citizen Services Pilot / POC Community Services

Rudersdal, DK

Municipality in Hovedstaden

Denmark

Nieuwswaardig

Borgerrådgivningen er kommet godt fra start | Rudersdal Kommune

Rudersdal Kommune har siden årsskiftet tilbudt rådgivning til kommunens borgere gennem den såkaldte Borgerrådgivning. Jurist Kirsten á Rogvi, som varetager Borgerrådgivningen, har allerede fået en del henvendelser. Derfor udvider hun nu telefontiden med en dag mere om ugen.

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