Charleston, SC

Charleston, SC fosters culture of process improvement through BRIDGE Academy training

The city's Process Improvement Team and Raftelis developed a curriculum for the Building Resilient Innovative Data-driven Government Employees (BRIDGE) Academy. An initial cohort of 15 city employees learned how to apply data along with LEAN and Six Sigma techniques to their everyday work. After three cohorts, consultants were replaced by BRIDGE graduates as instructors. This program advances Charleston's efforts at rapid process improvement throughout city departments.

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Charleston, SC

United States

Charleston, SC expands opportunities for community feedback with Public Meeting Engagement Portal

The Public Meeting Engagement Portal was built by the city's Office of Innovation in the first month of the COVID-19 pandemic. Community members find upcoming meetings and submit comment forms or sign up to speak using virtual meeting software. Charleston expanded the platform's use across 18 city commissions and added customization based on meeting types. An Impact Dashboard tracks usage statistics like engagements by meeting type and monthly engagement back to April 2020.

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Charleston, SC

United States

Charleston, SC responds to fake ID card use at local businesses with Intellicheck pilot

The Charleston Police Department identified growing difficulties in preventing underage drinking at local restaurants and bars. The six-month pilot offers free use of the Intellicheck platform by 31 participating businesses. The Intellicheck Portal confirms the accuracy of a patron's ID card using facial biometrics. Pilot participants can equip existing mobile devices with the software for ID verification in seconds.

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Charleston, SC

United States

Charleston, SC established a new set of safety prohibitions on protests and public gatherings

The City of Charleston passed an ordinance establishing new safety prohibitions on protests and public gatherings including religious services, speeches, demonstrations, etc. The ordinance requires all groups of 25 or more to obtain a permit from Charleston Police Department, bans open carry firearms, makes it illegal to disrupt pedestrian or vehicular traffic, and prevents gathering within 15 feet of monuments or memorials.

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Charleston, SC

United States

Charleston, SC creates drainage basins to improve the flow of stormwater and reduce flooding

The City of Charleston estimates that its stormwater drainage improvement project will result in a 500% increase in the flow of stormwater reducing flooding and protecting landscapes. The project has been ongoing for 8 years and involves creating drainage basins by digging vertical passageways connected to surface pipes. By creating a new outfall for stormwater the city will increase flowrate by up to seven times its existing capabilities.

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Charleston, SC

United States

Charleston, SC launched a monthly public statistic-based meeting to address flooding issues

The city launched "Flood Stat" a monthly public statistic-based meeting to address flooding issues with community input. These meetings are part of the larger "Priority Stat" program designed to foster accountability and transparency regarding the Mayor's priorities for the city.

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Charleston, SC

United States