Derby City Council, GB

Derby City Council, GB connects residents to city services with AI-powered digital assistants

Derby City Council introduced chatbots Darcie and Ali during an April 2023 rollout. Both bots use conversational AI to answer questions and direct inquiries to the correct city departments. Residents speak with Darcie via the council's website and the main phone line. Ali helps visitors to the Derby Homes website. Digital assistants and digital kiosks at Council House provided after-hours services during a pilot of shortened reception hours.

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Derby City Council, GB

United Kingdom

Derby City Council, GB Fostering PLUS Carer Scheme recruits households for specialist foster care

The Fostering PLUS Carer Scheme creates welcoming environments for children with multi-faceted needs. Eligible parents can dedicate themselves full-time to the role and possess experience in education or care jobs. Derby City Council provides ongoing training in parenting strategies and access to a support system including dedicated social workers. Fostering PLUS carers receive up to £40,000 and four weeks of paid respite time per year.

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Derby City Council, GB

United Kingdom

Derby City Council, GB conducts DerbyGo mobility-as-a-service pilot in partnershp with Kinto

University of Derby and Derby College students are the participants in this 18-month pilot. The introductory version of the DerbyoGo app guides commuters toward low-emission options like trains and buses. Participants with mobility issues find transit options for their journeys thanks to data from Sociability. City officials work with Kinto to improve DerbyGo's functionality based on user feedback, new mobility options, and traffic patterns.

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Derby City Council, GB

United Kingdom

Derby City Council, GB encourages sustainable local deliveries with e-cargo bike program

City-backed Cycle Derby received eight e-cargo bikes and made five available for free to local businesses. Participating businesses receive training from Sustrans and use the bikes for up to six months. Local officials hope companies replace vehicles with e-bikes after experiencing their benefits. Cycle Derby, Bike Back Derby, and Sustrans will each use one bike for services ranging from transporting newly employed residents to gathering donated bikes.

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Derby City Council, GB

United Kingdom

Derby City Council, GB reduces city center littering during its smart bin trial

Two hundred bins in the city center were outfitted with Enevo sensors. Each sensor is connected to an analytics platform that estimates fill levels and requests collections from council personnel. Bin data also assist Streetpride teams in identifying locations for new bins. Derby City Council wants to not only cut down on littering but reduce staff time and vehicle emissions from low-fill collections.

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Derby City Council, GB

United Kingdom

Derby City Council, GB helps residents through mental health struggles with Brilliant Derby campaign

The Derby City Partnership worked with Dr. Andy Cope to craft a virtual campaign to improve mental wellbeing during COVID-19. Brilliant Derby began with a kickoff video and training for city staff prior to a citywide rollout in spring. The wellbeing program includes six webinars that build individual resiliency and an accompanying curriculum for schools. Project leaders will recruit Wellbeing Champions to promote the program's lessons on social media and their neighborhoods.

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Derby City Council, GB

United Kingdom

Derby City Council, GB invites businesses to try electric vehicles with the Electric Van Experience

The council offers 50 plug-in vans for short-term lease by companies and nonprofits. Each lease lasts up to three months with insurance covered by the council. Participants can request the free installation of an EV charger for the duration of the pilot. Derby City Council will survey participants on how the vehicles perform on local roads and motorways. This program readies businesses for a national ban on carbon-emitting vehicle sales by 2030.

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Derby City Council, GB

United Kingdom