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Derry City & Strabane District Council, GB advances waste reduction goals with RIA chatbot

Derry City & Strabane District Council, GB RIA Chatbot

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Council officials introduced the Recycling Information Assistant - RIA- during the 2022 European Week for Waste Reduction. Residents can access the chatbot through the council's recycling website. RIA answers most frequently asked questions about bin collections, recycling centers, and commercial disposal. Users can also enter words or phrases for AI-supported responses on additional topics. The chatbot was developed in collaboration with the University of Galway.

Waste Management chat Bots Recycling Customer Support

Derry City & Strabane District Council, GB

District council in Northern Ireland

United Kingdom

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Home - Derry & Strabane District Council

Find out more about recycling and waste collections in Derry and Strabane District Council, from booking slots to managing services.

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Derry City & Strabane - Council to launch dedicated Chatbot as part of European Week for Waste Reduction Week

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