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Vaughan, ON creates Service Vaughan portal to expedite resident service requests

Vaughan, ON Service Vaughan Portal Resident Service Requests

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Service Vaughan automatically routes non-emergency requests to relevant departments. The initial version of Service Vaughan focused on six request types including missed garbage collections and road maintenance. An updated version expanded request options to include hydrant meter rentals, sewer backup payments, and other water-related services. Residents can follow the progress of their requests from delivery to fulfillment through the portal's tracker.

Citizen Services Permitting & Licensing Water & Wastewater Public Works

Vaughan, ON

City in Ontario

Canada

Links

Service Vaughan

Newsworthy

Vaughan brings more services online

Service Vaughan is the City’s online reporting tool – and it’s expanding. It allows citizens to submit service requests easily, report non-emergencies and track submissions 24 hours a day, seven days a week. Today, the City is adding additional services to the tool that will make requests even easier for citizens, all with the click of a mouse.

Service Vaughan

The City of Vaughan’s online reporting tool – Service Vaughan – is a digital platform that enables individuals to easily submit a service request, report on non-emergency City services and track their submission 24 hours a day, seven days a week. The tool is available at vaughan.ca/ServiceVaughan.

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