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Charlotte, NC builds public trust in digital technology use with communication standard pilot

Charlotte, NC Digital Technology Public Trust Pilot

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City officials placed Digital Trust for Places & Routines (DTPR) signs in the Belmont and South End neighborhoods. DTPR's visual patterns explain purposes, accountable organizations, and data management practices for public technology like traffic apps or EV chargers. The standard's taxonomy includes images for 53 technology types from air quality to wireless access points. Signage features QR codes for DTPR explainers and public surveys about technology use.

Transparency Digital Services Smart City

Charlotte, NC

Municipality in North Carolina

United States

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Digital Trust for Places & Routines

Open-source communication standard increasing the transparency and accountability of digital technology in public places.

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Charlotte Launches Pilot Program to Increase Technology Transparency - City of Charlotte

The City of Charlotte is trialing Digital Trust for Places and Routines, an open-source communication standard created to increase transparency, legibility, and accountability for digital technology in public places.

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Charlotte, NC builds public trust in digital technology use with communication standard pilot

Charlotte, NC Digital Technology Public Trust Pilot

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