Unincorporated ACT, ACT introduces Make Your Next Choice Electric tool for gas-to-electric switch
The interactive online tool was designed in collaboration with consumer advocacy group CHOICE. Local residents enter basic information about their households, appliances, and natural gas usage to generate personalized plans. Each Make Your Next Choice Electric plan includes replacement due dates, install cost estimates, and yearly cost savings from all-electric appliances. Additional features of the tool include CHOICE appliance recommendations and energy efficiency tips.
Unincorporated ACT, ACT
Boston, MA and Soofa make air quality data easier to find with digital kiosk widget
Soofa digital kiosks located throughout the city present public announcements and advertisements. The new widget adds air quality data to this rotation. Passersby learn the Air Quality Index (AQI), forecasts of future AQI levels, and particulate matter levels from Soofa kiosks. Local officials adopted the widget as part of a citywide air quality initiative including classroom sensors and municipal building energy audits.
Birmingham City Council, GB DIATOMIC Accelerator seeks digital innovation in city operations
The city-backed challenge asks small and medium-sized enterprises for innovations in four themes - data insights, performance, knowledge sharing, and citizen engagement. Proposed pilots will use digital services and data in areas ranging from asset management to fleet optimization. Birmingham and Connected Places Catapult offer £500,000 in funds to 12 selected applicants. The winning entrants also receive technical assistance and guidance from city departments.
Birmingham City Council, GB
Derby City Council, GB connects residents to city services with AI-powered digital assistants
Derby City Council introduced chatbots Darcie and Ali during an April 2023 rollout. Both bots use conversational AI to answer questions and direct inquiries to the correct city departments. Residents speak with Darcie via the council's website and the main phone line. Ali helps visitors to the Derby Homes website. Digital assistants and digital kiosks at Council House provided after-hours services during a pilot of shortened reception hours.
Derby City Council, GB
Brighton & Hove City Council, GB explains council careers with Your City, Your Future platform
Your City, Your Future seeks increased awareness among young residents about job opportunities with the council. Project partner Springpod offers city-specific online learning experiences in areas like adult social care and the environment. Participants aged 14 years and older complete assignments and learn from experienced council employees during the eight-hour course. The program confers certificates of completion to graduates.
Brighton & Hove City Council, GB
Vélez-Málaga, AN introduces digital wallets through collaboration with Fobi and Wallet-Com
The partnership loaded 17,000 digital wallets with free transit passes available through September 2023. Digital wallets were assigned to low-emission zone residents, seniors, and residents aged 16 to 30. Fobi's Passcreator technology enables paperless ticketing and tracks the 30 free transit passes assigned to each wallet. Vélez-Málaga will expand digital wallet functionality into digital ID cards, cultural venue passes, and gift cards from October 2023.
Seattle, WA consolidates public discounts and benefits into a single resource with CiviForm
The city's IT and Innovation and Performance teams worked with Google Fellows on CiviForm's customization. CiviForm allows residents to determine eligibility and apply for discount programs on one site. The platform began with applications for six benefits including the Gold Card for seniors, the FLASH card for residents with disabilities, and Parks and Recreation scholarships. All city departments are expected to use CiviForm by 2024 with potential household savings of up to $23,000 annually.
Stockton-on-Tees Borough Council, GB digitizes care plan auditing with Invision360 EHCP tool
The borough's Children's Services team used manual processes for writing and auditing past Education Health and Care Plans (EHCPs). Invision360's EHCP Tool converted a paper-based process into a digital one in 10 weeks. Council staff can collaborate across departments on effective EHCPs for 1,700 children with multi-faceted needs. Adopting the EHCP Tool resulted in uniform plan design, new insights about plan outcomes, and simplified quality assurance.
Stockton-on-Tees Borough Council, GB
Buckinghamshire Council, GB Ready to Care digital suite prepares carers of at-risk children
The council developed a trio of easy-to-use digital guides for the most common types of carers. Residents access advice from experienced carers through the AdoptionReady, FosteringReady, and Guardian's Guide tools. Each tool contains tips and short lessons for challenges frequently faced by carers. Buckinghamshire Council pursued Ready to Care as a low-cost and approachable method for achieving positive carer impacts on children.
Buckinghamshire Council, GB
Breda, NB collaborates with IVY Works on pilot of game-based placement for local workers
Residents receiving social assistance visit the city's Meet & Match Center for participation in the pilot. Visual games from IVY Works identify user skills and strengths across multiple languages. Employment specialists use game outcomes and applicant interviews in developing personalized career maps. The three-year pilot combines games with the Inst@Breda mobile app for more effective solutions to local labor shortages.
The City of Edinburgh Council, GB connects frontline workers to resources with Jadu Central Gateway
Edinburgh identified the absence of secure Intranet connections for field workers during the COVID-19 pandemic. The Jadu Central Gateway allows users without city emails to file reports, learn about benefits, and communicate with other teams. This system uses a two-factor authentication process and does not require the creation of new email addresses. A small cohort of employees will test the portal as city departments recruit users ahead of its release.
The City of Edinburgh Council, GB
Maricopa County, AZ improves juvenile probation outcomes with the Journey.do platform
Maricopa County and Arizona State University researchers collaborated on the platform's use by youth offenders. Journey.do combines self-assessments, skill building, and sharing exercises designed for youth enrichment. The platform also increases empathy and communication skills through professional development courses for probation officers. This partnership supports both sides of juvenile probation on the path to reduced recidivism.
Maricopa County, AZ