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San Diego, CA prepares local organizations for cybersecurity threats with its Regional Cyber Lab

San Diego used U.S. Department of Homeland Security grants for this free cybersecurity resource. Small businesses evaluate their incident response plans and conduct ransomware tests in the 3D Cyber Incident Simulator. Ethical hacking tools including The Free Range and The Haiku Range test cybersecurity defenses in safe environments. The Regional Cyber Lab website connects users to best practice guides, cybersecurity news, and workshops led by industry experts.

Digital Services+2
SD

San Diego, CA

US flag

United States

Dallas, TX protects community from mobile device security threats with Dallas Secure app

Dallas and local firm Zimperium designed the free app for cybersecurity threats faced by mobile device users. Dallas Secure automatically identifies phishing links, unsecured connections, and malware even without a connection. App users receive recommendations for improving device security with each identified threat. There was a privacy-first procedure during the app's development with no personal data collection and monitoring limited to necessary device features.

Digital Services+2
DT

Dallas, TX

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United States

Angus Council, GB integrates Cadcorp cloud-based GIS tools for high-quality customer service

The council's 2022 to 2025 plan sets a goal of improved customer service through technology. Cadcorp's SIS WebMap app integration with the existing Report It tool supports map-based reports of issues like missing bins and excessive noise. This cloud-based tool replaces web-based GIS mapping for 300 council employees. The Spatial Database Service and SIS Desktop provide easy-to-use maintenance methods for data used in council interactions with residents.

Digital Services+4
AC

Angus Council, GB

GB flag

United Kingdom

Wakefield Metropolitian District Council, GB designs tool for accurate food allergen assessments

The national Regulators’ Pioneer Fund awarded £66,259 to the council for project design and development. The planned platform assists food-related businesses in identifying different types of food allergen cross-contamination during production. This categorization results in more precise labeling of food items with allergens than allowed by standard disclaimers like "may contain." Businesses, consumers, and the council will benefit from improved food handling and labeling practices.

Digital Services+2
WM

Wakefield Metropolitan District Council, GB

GB flag

United Kingdom

Amsterdam, NL identifies vulnerabilities in its digital systems with an ethical hacking hotline

Amsterdam introduced a Zerocopter form for ethical hackers who identify exploitable issues in the city's systems. The hotline form offers anonymity or optional registration for progress tracking. Ethical hackers select from 22 vulnerability categories ranging from Application Level Denial of Service to Using Components with Known Vulnerabilities. This reporting system gathers links, attachments, and descriptions for targeted responses by city IT staff.

Digital Services+2
AN

Amsterdam, NH

NL flag

Netherlands

South Tyneside Metropolitan Borough Council, GB Virtual Memory Box assists kids in foster care

The council's Social Care Team identified the negative emotional impacts of lost memories on children in the foster care system. Nebula Labs developed a Virtual Memory Box for the collection of pictures, sounds, and thoughts throughout a child's life. An easy-to-use dashboard allows carer management of uploads and notes about service needs. Care leavers and kids moving between foster homes can recall positive experiences by searching their timelines.

Digital Services+2
ST

South Tyneside Metropolitan Borough Council, GB

GB flag

United Kingdom

East Renfrewshire Council, GB collaborates with Enovation on a digital community alarm upgrade

The council's Telecare system previously supported analog line use for one-button alerts in cases of emergencies. Enovation migrated all Telecare users over from the SafetyNet dispatch system to a digital community alarm system. This migration connected households with broadband or digital phone lines to a cloud-based platform accessed by the response team. East Renfrewshire ensured accessibility for all users by supplying SIM cards to households with analog phone lines.

Digital Services+3
ER

East Renfrewshire Council, GB

GB flag

United Kingdom

Miami Gardens, FL immerses residents in local attractions with its Virtual City Metaverse

Miami Gardens collaborated with CEEK on a virtual representation of the city. User avatars explore Virtual City locations like Hard Rock Stadium and Florida Memorial University without leaving home. The CEEK VR app supports easy navigation of virtual Miami Gardens on VR headsets, mobile devices, and tablets. Project leaders plan virtual events and access to digital services for expanded Virtual City functionality.

Digital Services+3
MG

Miami Gardens, FL

US flag

United States

Ciudad de México, MX Tianguis Digital boosts the transparency and efficiency of public procurement

Tianguis Digital - Digital Market - hosts procurement tools for suppliers, city departments, and residents. This platform offers entirely online methods for registration and bidding by vendors. City teams use Tianguis Digital for contract development and legal guidance. Members of the public find visualizations of public spending by contract method, department, and project. There is also an engagement section for projects in the public discussion stage.

Digital Services+3
Cd

Ciudad de México, MX

MX flag

Mexico

Westminster City Council, GB upgrades inspection records management with smart tags in council homes

City engineers are placing RFID tags on electrical and gas meters in 13,331 council homes during a two-month installation. Coin-sized tags will be scanned by contractors when they conduct safety inspections and repairs. Each scan sends location, date, and time information to the unit's digital record. Westminster City Council can track contractor visits and update housing records without additional visits once smart tags are installed.

Digital Services+3
WC

Westminster City Council, GB

GB flag

United Kingdom

Toronto, ON approves Digital Infrastructure Strategic Framework for guidance on future technology

Toronto developed a document governing city projects ranging from IoT devices to data collection. The 108-page framework establishes strategic priorities for six principles of responsible technology use including privacy, transparency, and equity. Each strategic priority includes emerging issues and considerations for implementation. City officials consult the framework when determining if infrastructure proposals are necessary, compliant, and aligned with values.

Digital Services+5
TO

Toronto, ON

CA flag

Canada

Albuquerque, NM Community Supporting Investigations Portal assists officers during 911 calls

City dispatchers email a link to the portal to callers during emergency situations. Callers submit video and photo evidence related to the emergency from their phones. Staff at the Real Time Crime Center evaluate submitted evidence and communicate relevant materials to responding officers. The portal supports timely responses to emergency situations and assists future investigations by the Albuquerque Police Department.

Digital Services+2
AN

Albuquerque, NM

US flag

United States

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