Willoughby, NSW

Willoughby, NSW builds community among high-rise apartment residents with Hi Neighbours program

The Hi Neighbours pilot recruited residents in five high-rise apartments for eight months of events. Participating buildings were eligible for activity reimbursements worth up to 300 AUD funded by New South Wales. A 34-page Meet Your Neighbour toolkit suggested community events and offered best practices for inclusive communities. Additional resources like event planning and calling card templates empowered residents in their community-building efforts.

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Willoughby, NSW

Australia

LC

Lane Cove, NSW

Australia

Willoughby, NSW makes recycling more convenient for residents with RecycleSmart pilot

Council officials partnered with RecycleSmart to divert some of the 20% of landfill waste that can be recycled. RecycleSmart offers a free monthly pickup of two bags of select recyclables from Willoughby residents. Households use the program's website or app to request the collection of clothing, electronics, and soft plastics. This pilot offers additional pickups for $2 AUD per bag.

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Willoughby, NSW

Australia

Willoughby, NSW deploys engineering staff for free solar consultancy service

Willoughby created its solar consultancy as part of a campaign to halve emissions by 2028 and go emission-free in 2050. This service focuses on new installations at apartment buildings and small commercial lots. Engineers research details about lot histories and energy demands for customized property reports. This background information anticipates questions from providers and simplifies the installation process.

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Willoughby, NSW

Australia

Willoughby, NSW implements UbiPark sign scanning app to keep drivers informed about parking rules

The app connects each sign to a mobile information page with parking hours, time limits, and prices. Willoughby will work with the state government in 2021 to fully implement the technology in the Chatswood district. This new addition fits with existing tools like a mobile payment app and a parking regulations map. UbiPark developed the app as part of a statewide Parking Innovation Challenge to solve local traffic issues.

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Willoughby, NSW

Australia

Willoughby, NSW adopted Robotics Process Automation to improve interactions with residents

Willoughby's RPA deployment - nicknamed Dexter by city employees - expedites customer service requests across all departments. Dexter completes tasks including data transfers between existing systems and reviews of email attachments. The automation of these tasks creates more time for staffers to serve residents and develop new initiatives.

WN

Willoughby, NSW

Australia