Willoughby, NSW adopted Robotics Process Automation to improve interactions with residents

Willoughby, NSW Robotics Process Automation Interactions

Willoughby's RPA deployment - nicknamed Dexter by city employees - expedites customer service requests across all departments. Dexter completes tasks including data transfers between existing systems and reviews of email attachments. The automation of these tasks creates more time for staffers to serve residents and develop new initiatives.

WN

Willoughby, NSW

City in New South Wales

Australia