Hickory, NC launches 'Chip' AI virtual assistant on city website, phone and text

Citibot-powered assistant answers 24/7 in 70+ languages

The City of Hickory has launched Chip, a generative AI virtual assistant on the city website and by phone or text at 844-461-CHIP. Powered by Citibot, Chip is available 24/7 in more than 70 languages and answers routine questions about city services, resources, events and meetings. Residents can start a conversation from the chat icon on the website or by calling or texting 'Hello' to the number.

Artificial Intelligence (AI)chat Citizen Engagement

Hickory, NC

Municipality in North Carolina

United States

Neues

City of Hickory launches virtual assistant, Chip | City of Hickory

The City of Hickory is excited to introduce Chip, a new cutting-edge virtual assistant now available on the City’s website at www.hickorync.gov and by phone or text at 844‑461‑CHIP. Chip helps community members quickly access information about City services, resources, events, meetings, and more.Available 24 hours a day, 7 days a week, and capable of communicating in more than 70 languages, Chip offers an inclusive and seamless experience for Hickory residents and visitors.

Hickory, NC launches 'Chip' AI virtual assistant on city website, phone and text

Citibot-powered assistant answers 24/7 in 70+ languages

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