Artificial Intelligence (AI)
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Signal Mountain, TN leverages AI to streamline policy and hiring processes
Signal Mountain Town Manager Matt Justice regularly uses ChatGPT to draft policies, resolutions, ordinances, job descriptions, interview questions, and more, viewing it as a time-saving tool that provides a strong foundation but requires human editing and verification. Justice has applied AI to tasks like terminating leases for the Mountain Arts Community Center, creating fee ordinances, and assisting in the hiring process for roles such as community development director.
Signal Mountain, TN
United States
Seattle, WA approves AI tools for city staff
Seattle has approved Microsoft Copilot Chat for its city employees as part of a new AI governance strategy, while blocking unapproved AI tools to ensure responsible use. Hundreds of employees who tested Copilot reported positive results, and the city will create a dedicated City AI Officer role, establish an AI auditing process modeled on EU standards, and launch a public AI register and hub for transparency.
Seattle, WA
United States
Casper, WY police to test AI software for reviewing bodycam footage and officer performance
The City of Casper has approved a 60-day trial for the Casper Police Department to test TRULEO, an AI-powered software that will automatically review, categorize, and analyze body-worn camera footage. The AI tool aims to evaluate officer performance during calls and potentially reduce the time officers spend writing reports through AI-assisted documentation.
Casper, WY
United States
Philadelphia, PA deploys AI on SEPTA trolleys to ticket blocking vehicles
Philadelphia is deploying AI-powered cameras on 30 SEPTA trolleys across six lines to detect vehicles illegally parked or stopped in trolley lanes and stops, marking the first U.S. city to use this enforcement approach on trolleys. Developed by Hayden AI, the system uses AI to identify obstructions, capture license plates, and send data via cloud for review and ticketing. This deployment builds on a successful 2023 bus pilot that recorded over 36,000 violations and improved travel times by 6%.
Philadelphia, PA
United States
Boston, MA deploys AI to map and optimize curb space
Boston has launched the Curb Lab, a cross-departmental initiative led by the city's Office of Emerging Technology, to digitize and dynamically manage kerb (curb) space using artificial intelligence and open data. The program creates a real-time digital map of parking regulations by converting historical rules and sign data into an accessible database, addressing growing pressures from ridesharing, e-commerce deliveries, and accessibility needs.
Boston, MA
United States
Laredo, TX expands police use of AI to address staff shortages and improve response times
The Laredo Police Department in Texas is expanding its use of artificial intelligence to maintain the city's ranking as the 13th safest in the country while addressing staffing shortages and improving response times. New AI-powered systems launching in 2026 include CaseX (beta in March for online resident reporting and emergencies), Peregrine (mid-March for streamlined data access and case files), and Prepare911 (April for guiding non-emergency calls and providing live coordinates).
Laredo, TX
United States
Louisville, KY launches first AI pilot project to improve permitting process
Louisville has launched its first AI pilot project to modernize the permitting and development processes. The pilot deploys AI-powered smart assistants grounded in the city's codes, spatial data, and permit records to identify bottlenecks, accelerate reviews, enhance transparency across the permitting lifecycle—from initial inquiries to final approvals—and provide faster, more predictable feedback to residents, builders, and developers.
Louisville, KY
United States
Pueblo County, CO implements AI to make its building permit process more efficient
Pueblo County has become the first jurisdiction in Colorado to implement AI for building permit reviews by partnering with Blitz AI, integrating the tool into its existing OpenGov permitting system. The AI automates early-stage application checks, identifying missing information, submission errors, and ensuring compliance with local and state building codes, which previously required time-consuming manual reviews by staff. This initiative aims to significantly reduce permit processing times.
Pueblo County, CO
United States
Helsinki, FI conducts AI sensor pilot to enhance e-scooter safety
Helsinki conducted a six-month Safety Sense pilot project to enhance e-scooter safety by using AI sensors to detect risks proactively, rather than relying solely on official crash reports. Key findings revealed that risks were highest in areas with complex infrastructure, during peak weekday commuting hours (especially mornings), and in wet weather conditions, where harsh braking increased by about 1.7 times and swerving more than doubled.
Helsinki, FI
Finland
Tampere, FI pilots AI-powered city guidance tool
The City of Tampere is partnering with Microsoft and local entities to develop the City Venue Assistant VIP Tampere, an AI-powered tool designed to improve mobility for residents and visitors by delivering personalized guidance through smartphones and headphones. The tool combines artificial intelligence, location data, and digital twins to tackle issues like congestion and navigation difficulties during large events. It will launch in a pilot program this winter at Nokia Arena.
Tampere, FI
Finland
Sarasota employs AI-powered traffic safety cameras at key intersections
Sarasota has received an international Smart City award for using AI-equipped traffic cameras to monitor driver and pedestrian behavior at 16 downtown intersections, capturing data on speeds, near-misses, lane departures, and illegal crossings. The system provides 24/7 real-time insights to support the city’s “Target Zero” goal of eliminating serious crashes and injuries through targeted solutions like traffic calming, wider crosswalks, and adjusted signal timing.
Sarasota, FL
United States
Los Angeles, CA deploys AI tools and training to all city employees
Los Angeles is partnering with Google Public Sector to deploy Google Workspace with Gemini AI tools to all 27,500 city employees across 45 departments, aiming to enhance communication, automate tasks, and streamline project management. The initiative is part of the SmartLA 2028 strategy to improve public services and prepare for major events. The city has also implemented comprehensive training on digital ethics, data security, and human oversight to ensure responsible AI use.
Los Angeles, CA
United States