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Kitchener, ON develops suite of mobile apps for expedited winter sidewalk clearance inspections
Kitchener, ON Mobile Apps Winter Clearance Inspections
Completado
Kitchener experienced slow responses to sidewalk clearance complaints due to mobile-unfriendly software. The city's IT team built low-code apps on the Microsoft Power Platform for by-law enforcement officers and back-office staff. Officers quickly respond to reports of snowy or icy sidewalks with photos and notes sent to a centralized system for analysis. City officials reported a 300% increase in daily inspections per officer and an average response time of 20 minutes with the new apps.
Proyecto realizado con éxito
Kitchener won an Excellence in Municipal Systems award at the 2022 MISA Ontario Annual Conference and Trade Show.
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