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Kitchener, ON develops suite of mobile apps for expedited winter sidewalk clearance inspections

Kitchener, ON Mobile Apps Winter Clearance Inspections

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Kitchener experienced slow responses to sidewalk clearance complaints due to mobile-unfriendly software. The city's IT team built low-code apps on the Microsoft Power Platform for by-law enforcement officers and back-office staff. Officers quickly respond to reports of snowy or icy sidewalks with photos and notes sent to a centralized system for analysis. City officials reported a 300% increase in daily inspections per officer and an average response time of 20 minutes with the new apps.

KO

Kitchener, ON

City in Ontario

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Canada

Adjuntos

MISA Ontario Excellence in Municipal Systems 2022 Presentation

1.01MB

Proyecto realizado con éxito

Kitchener won an Excellence in Municipal Systems award at the 2022 MISA Ontario Annual Conference and Trade Show.

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