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El Paso, TX increases pothole repairs by 40% using Lean Six Sigma methodology

Process improvements saves El Paso over $200,000 annually

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The City of El Paso's Public Works Department set out to improve their asphalt repair service using Lean Six Sigma methodology. Prior to implementing LSS principles, pothole repair crews conducted repairs based on public service requests. Now, crews are assigned to smaller geographic areas and repairs are scheduled based on a geographic focus.

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El Paso, TX

Municipality in Texas

US flag

United States

Noticiable

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City of El Paso expects to save $200,000 in pothole repairs through pilot program | KFOX

EL PASO, Texas -- While city crews are still catching up on repairing potholes created by some of the recent rains, city officials said they've come up with a solution that will allow them to fix more potholes and save the city money. The city launched t

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Organizational Transformation: Leveraging Your Team for Operational Efficiencies and Success

Streamlining operations, achieving cost savings and improving service are all possible in the public sector, according to El Paso City Manager Tommy Gonzalez.

Proyecto realizado con éxito

By setting up consistent processes and developing overall operating procedures, the team has increased the number of repairs completed each week by 40 percent (from 200 to 280), reduced the program costs by 14 percent, increased overall production by 24 percent, and reduced employee data management by 50 percent, while at the same time improving data accuracy. Ultimately, the achieved over $200,000 in annual savings.

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