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Vincent, WA deployed Voice Project engagement surveys to improve staff experiences in public service

Vincent, WA Voice Project Engagement Survey Improve Staff

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The all-staff engagement review coincided with an organizational evaluation by Vincent's new chief executive officer. Staff members were surveyed to evaluate how their work fits into the city's vision. Voice Project's analysis found a disconnect between day-to-day work and city goals. Departmental leaders used staff meetings to align job responsibilities and assessments with a proactive service framework.

Surveys Performance Incentives / Staff Engagement Benchmarking / Performance Management

Vincent, WA

City in Western Australia

Australia

Links

Employee engagement | Voice Project | employee surveys - 360 leadership surveys - staff engagement - organisational culture | VoiceProject

Build employee engagement & collect staff feedback with our research-validated survey & easy-to-interpret reports. Grounded in research & insightful analytics.

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Learning from City of Vincent: How They Thrived Through Change | Voice Project | employee surveys - 360 leadership surveys - staff engagement - organisational culture | VoiceProject

City of Vincent ran their first Voice Project Staff Engagement Survey in 2018. When they ran the survey a second time in September of 2019, they had improved on almost every survey category, decreased employee turnover, and reduced workers compensation spend by 24%. This journey began at the same time that a new CEO was being appointed – the type of change than can often be

Proyecto realizado con éxito

The second round of annual engagement surveys found reduced staff turnover. Voice Project also discovered increased year-to-year employee ratings for passion, progress, and role clarity.

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