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Permitting & Licensing

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Louisville, KY launches first AI pilot project to improve permitting process

Louisville has launched its first AI pilot project to modernize the permitting and development processes. The pilot deploys AI-powered smart assistants grounded in the city's codes, spatial data, and permit records to identify bottlenecks, accelerate reviews, enhance transparency across the permitting lifecycle—from initial inquiries to final approvals—and provide faster, more predictable feedback to residents, builders, and developers.

Permitting & Licensing+1
LK

Louisville, KY

US flag

United States

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Pueblo County, CO implements AI to make its building permit process more efficient

Pueblo County has become the first jurisdiction in Colorado to implement AI for building permit reviews by partnering with Blitz AI, integrating the tool into its existing OpenGov permitting system. The AI automates early-stage application checks, identifying missing information, submission errors, and ensuring compliance with local and state building codes, which previously required time-consuming manual reviews by staff. This initiative aims to significantly reduce permit processing times.

Permitting & Licensing+1
PC

Pueblo County, CO

US flag

United States

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Arroyo Grande, CA implementing cloud-based online permitting portal

Arroyo Grande is implementing a new cloud-based online permitting portal in collaboration with OpenGov to streamline its development approval process. The system enables residents and businesses to submit applications, track progress, and communicate with city staff digitally, aiming to reduce approval times by approximately 25%. The portal is scheduled to launch in summer 2025, with training sessions planned to ensure a smooth transition for staff and the community.

Permitting & Licensing+1
AG

Arroyo Grande, CA

US flag

United States

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Guadalajara, JA dramatically weeds out corruption with new licensing system

The City of Guadalajara launched a new licensing system (Visor Urbano) aimed at reducing corruption by increasing transparency and streamlining processes for businesses. The Visor Urbano program is an open-source, fully customizable digital platform that streamlines the issuance of construction licenses and business permits—making the process efficient and transparent.

Permitting & Licensing+2
GJ

Guadalajara, JA

MX flag

Mexico

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San Francisco, CA streamlines conversion of office spaces into residential units

San Francisco has introduced new building code guidelines aimed at facilitating the conversion of office spaces into residential units downtown. These guidelines are designed to streamline the permitting process and encourage developers to repurpose vacant offices amid a growing housing crisis. The initiative is part of a broader effort to revitalize the downtown area and address the challenges posed by the shift in remote work trends.

Permitting & Licensing+4
SF

San Francisco, CA

US flag

United States

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Austin, TX evaluates the impacts of Archistar's eCheck assessment tool on permit review times

City officials worked with Archistar on integrating eCheck into its building permit system for the pilot. Permit applicants uploaded their 2D and 3D files through an easy-to-use interface. eCheck uses artificial intelligence to compare building plans against Austin's land-use and zoning ordinances. In minutes, applicants receive compliance reports indicating which areas passed, failed, or lacked sufficient information for approval.

Permitting & Licensing+4
AT

Austin, TX

US flag

United States

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Scottsdale, AZ develops interactive online resource for short-term rental licensing compliance

The city's daily checks for current registration, liability insurance, and neighbor notifications are mapped in this resource. Users find markers for every known short-term rental in the city categorized as passing minimum requirements, not meeting requirements, or application in progress. Each marker features property information including the owner, emergency contact, and license number. There is also a quick guide about reporting violations like excessive noise and commercial use.

Permitting & Licensing+3
SA

Scottsdale, AZ

US flag

United States

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Burlington, ON trials AI-driven review technology for industrial-commercial building permits

Developers working on designated employment lands upload their applications to the system. An AI-powered platform uses its knowledge of local zoning bylaws for immediate responses on project compliance. A comprehensive report identifies how components like floor area ratios and setbacks meet requirements or can be brought into compliance. City officials will evaluate the technology through 2023 with the potential for expansion into other land-use types.

Permitting & Licensing+3
BO

Burlington, ON

CA flag

Canada

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Vancouver, BC designs Project Requirement Exploration Tool for laneway house permitting

Homeowners interested in building secondary units on their properties can develop project plans in PRET. The digital tool first asks for the user's address to determine eligibility for laneway house permits. A draft project plan creator walks eligible applicants through required permits in areas like street use, plumbing, and electrical. Vancouver streamlined PRET through testing by those who have built laneway homes.

Permitting & Licensing+3
VB

Vancouver, BC

CA flag

Canada

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London Royal Borough of Greenwich, GB promotes low-emission vehicle use with parking discounts

Borough officials approved public parking rates of £2, £5, and £7 per hour based on vehicle emissions. The PayByPhone app used for parking payments cross-checks plate numbers with the DVLA in calculating rates with low-emission discounts of up to 65%. Greenwich's residential and commercial parking permits are based on 13 emission bands with the lowest bands saving up to 80%. The permitting process applies surcharges for multi-car households and diesel vehicles.

Permitting & Licensing+2
LR

London Royal Borough of Greenwich, GB

GB flag

United Kingdom

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Vancouver, BC simplifies permit applications and compliance with Archistar digital tools

Vancouver partnered with Archistar for the first local government use of the company's products in North America. The Project Requirements Exploration Tool (PRET) estimates costs, timelines, and feasibility based on pre-application materials. Permit applicants will use eComply for automated assessments of project compliance with city regulations. These digital tools reduce staff time spent on manual reviews and improve applicant experiences.

Permitting & Licensing+2
VB

Vancouver, BC

CA flag

Canada

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Leeds City Council, GB designs alcohol licensing data matrix for postcode-level licensing decisions

City officials identified data limitations in curbing anti-social behavior and health issues related to alcohol consumption. The licensing and public health units collaborated on an easy-to-use matrix for licensing decisions. Seventeen data sets covering areas like deprivation, alcohol-related hospital admissions, and looked-after children offer fuller pictures than crime statistics. Licensing committee members rely on the matrix when deciding on off-premises alcohol licenses.

Permitting & Licensing+4
LC

Leeds City Council, GB

GB flag

United Kingdom

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