Durham County Council, GB

Durham County Council, GB develops new councilor training for social media abuse and threats

Council officials identified increasingly abusive behavior toward council members on social media. New members receive training from the council's legal department on the code of conduct and positive social media use. Communications team members walk trainees through account management and reporting mechanisms for inappropriate comments. Durham County Council integrated guidance from organizations like the Society of Local Council Clerks into its training curriculum.

DC

Durham County Council, GB

United Kingdom

Durham County Council, GB rewards community cleanup efforts by piloting the UnLitter UK app

App developer Unbox the Universe is working with Visit County Durham during the three-month pilot. The UnLitter UK app issues virtual UCoins in exchange for litter collection. App users upload photos of collected litter and redeem UCoins for shopping vouchers and UnLitter UK merchandise. This rewards system complements anti-litter marketing, enforcement efforts, and cleanup events organized by the county council.

DC

Durham County Council, GB

United Kingdom

Durham County Council, GB streamlines data analytics through a partnership with itelligent-i

The collaboration began with itelligent-i's business intelligence review of county departments in 2021. This review found departmental staff spent time on data collection and processing that could be better spent on analytics. Participant teams were outfitted with visualization and analytics systems for quicker access to data-driven insights. Durham County Council selected itelligent-i to develop a county-wide platform for service improvements based on previously siloed data.

DC

Durham County Council, GB

United Kingdom

Durham County Council, GB supports EV use with Scaling on Street Charging Infrastructure project

Forty percent of county residents live in housing without off-street parking. The SOSCI project studied how the council and its partners could encourage electric vehicle use among these residents. Project partner Mer installed 150 public charging stations at 67 public locations throughout the county. EV drivers use the Mer app, online portal, or charge card to pay for their energy consumption. SOSCI's potential extends beyond ownership to carshare clubs and fleet upgrades.

DC

Durham County Council, GB

United Kingdom

Durham County Council, GB consolidates resources for care leavers with a new hub

The Sherburn Hill location serves residents aged 16 to 24 who have left foster care and supported housing. Young Person's Advisors meet with their clients to identify council resources for household goods, driving lessons, and university courses. Patrons learn how to live on their own during free courses on topics like cooking and budgeting. Durham County Council also encourages casual socialization among care leavers at the hub.

DC

Durham County Council, GB

United Kingdom

Durham County Council, GB addresses housing shortage with Self and Custom Build Programme

Project managers selected nine council-owned lots for the Trinity Mews development based on feasibility studies. Durham County offers accelerated Design Code and Plot Passports along with full utility services for these lots. Project partner Custom Build Homes works with future owners on customized designs for their homes. The Trinity Mews project is designed as a model for other custom-built neighborhoods in Durham County.

DC

Durham County Council, GB

United Kingdom

Durham County Council, GB leverages public Wi-Fi in public health and business support efforts

County leaders and project partner North installed free public Wi-Fi in central Seaham. Wi-Fi users log into the Connected Seaham system once and automatically connect on subsequent visits. Durham County uses Wi-Fi data to analyze daily foot traffic near shops and attractions. The resulting data inform county efforts to support local businesses and encourage social distancing during COVID-19.

DC

Durham County Council, GB

United Kingdom