Trois-RiviËres, QC showcases municipal staff and services on its new TikTok account
The account uses the tag #toutsaufbeige - Anything but Beige - in its description and posts. The first three TikToks showcased municipal facilities, recreational services, and the personalities of city staff. Trois-Rivières has since added videos featuring fire trucks, construction equipment, and workspaces. TikTok posts are coordinated with the city's Facebook, Instagram, and LinkedIn posts for maximum reach across resident demographics.
Trois-RiviËres, QC
Canada
Trois-RiviËres, QC smooths downtown routes for delivery vehicles with smart traffic light pilot
The city will equip 14 traffic lights over a 4-kilometer stretch of roads with smart devices. Delivery vehicles outfitted with transmitters will communicate with the lights once the pilot starts in 2022. The network turns lights green once it detects transmitters to keep vehicles moving. Municipal officials are evaluating if congestion and emissions impacts from reductions to stop-start traffic warrant an expanded network.
Trois-RiviËres, QC
Canada
Trois-RiviËres, QC supports private-sector efforts at sustainability with Éclore Environment Fund
This initiative funds local business projects focused on emissions reduction, environmental preservation, and sustainable economics. Four funding rounds are completed each year based on approvals from the city and its project partners. City officials hope that emission savings from funded projects can be used in a carbon trading scheme for area businesses. Éclore Environment Fund is the first municipal-led fund of its kind in the province.
Trois-RiviËres, QC
Canada
Trois-Rivières, QC adopts digital solutions to municipal court challenges during COVID-19
The city's Municipal Court allows witness testimony by teleconference to reduce the number of people in hearing rooms. Court staffers upload a majority of the 15,000 physical documents received each year for digital review during hearings. Residents who receive traffic or parking citations can contest their tickets via an online process. A virtual review uses Google Maps and cellphone documentation to establish reasons for the dispute.
Trois-RiviËres, QC
Canada
Trois-Rivières, QC places public projects up for a vote with inaugural participatory budget
Projects suggested by the public were narrowed to six finalists after cost analysis by city officials. The finalists were selected because they were durable improvements to public properties. Voters aged 12 years and older were asked to rank their top three selections. The top two projects divided up to $200,000 CAD in city funds for implementation in 2021. Eligible projects ranged from the addition of new signage at the city entrance to an edible plant project at Lambert Park.
Trois-RiviËres, QC
Canada
Trois-Rivières, QC provides new avenues for resident assistance with 311 live chat
The city's 311 team provides live chat support during office hours Monday through Friday. Residents can request non-emergency services and ask questions about programs by chatting online with a trained representative. Trois-Rivières added the chat feature to reduce wait times from call volumes up to 1,000 conversations per day. City officials opened its 311 center in 2018 and since expanded to avenues like e-mail requests and a mobile app.
Trois-RiviËres, QC
Canada