York County, VA deploys AI tools for recycling schedules and automated sewer inspection

AI improves waste services without dedicated programmers

York County deployed two AI tools without dedicated programming staff. The first is a website tool that accepts resident addresses — even with misspellings — and returns personalized trash and recycling pickup schedules, built in hours. The second uses AI to review sewer inspection video footage, automatically identifying cracks and defects and eliminating days of manual staff review.

Artificial Intelligence (AI)Environmental Services

York County, VA

County in Virginia

United States

Degno di nota

Digital Counties Survey 2026: Applying AI for Practical Gains

In this year’s awards from the Center for Digital Government, the 54 winning counties used both traditional and emerging technologies to make meaningful change for residents and staff.

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