Houston, TX developed an Emergency TeleHealth and Navigation system
Houston, TX developed an Emergency TeleHealth and Navigation
The Houston Fire Department developed an Emergency TeleHealth and Navigation (ETHAN) system to improve emergency response and reduce ambulance transport. ETHAN allows first responders to conduct mobile triage, consult with physicians virtually, and arrange non-emergent transport.
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Mobile devices help technicians render medical care, track cases and capture photos and videos.
ETHAN Program Works to Improve Emergency Transportation in Houston
ETHAN (Emergency Telehealth and Navigation) is to address two problems: unnecessary ambulance transports and ED overcrowding throughout the Houston area
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ETHAN has made emergency response more efficient while lowering costs for non-emergent patients by avoiding costly ambulance rides. Out of 7,500 patients receiving emergency services using the ETHAN system: 6,000 were able to avoid emergency transports; 80% of patients who avoided ambulatory services have saved $2,000 each on average.
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