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La Mesa, CA police department improves communication with community
Completa
The La Mesa Police Department has enhanced its communication with the community through Versaterm’s SPIDR Tech, an automated customer service solution. This technology sends updates and surveys via text and email to 911 callers and crime victims, improving transparency and service efficiency. It also reduces informational callbacks, updates crime victims and gathers community feedback.
Amministrazioni coinvolte
Progetto riuscito
The system has been well-received to date, aiding the department in addressing communuity concerns and improving resource allocation.
Progetti collegati
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