Baltimore, MD works with community partners on mental health emergency response pilot
Baltimore, MD Mental Health Emergency Response Pilot
City dispatchers divert calls in two categories - suicidal and alert and non-suicidal and alert - to the Here2Help phone line. The service run by Baltimore Crisis Response, Inc. replaces referrals by police officers with expert phone assistance. Data consultants and the Baltimore Fire Department will evaluate daily calls for quality purposes during the pilot. The 911 Diversion Pilot provides improved mental health services for approximately 1,000 calls per year.
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Mayor Scott to Implement Cutting-Edge 9-1-1 Diversion Pilot Program by Early June | Mayor Brandon M. Scott
Joined by clinical partners and behavioral health specialists, Mayor Brandon M. Scott announced the details of a clinical-governmental partnership that will begin diverting appropriate calls for service away from police response.
Baltimore pilot program aims to divert some 911 calls for behavioral health from police - Baltimore Sun
Baltimore's citywide 911 Diversion Pilot, set to start in June, aims to connect callers with the most appropriate resources and responses for their needs.
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