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New York, NY streamlines public access to city services with MyCity online portal

New York, NY MyCity Online Public Services Portal

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The Mayor's Office of Technology and Innovation developed the portal over a 15-month period. Parents and guardians use MyCity to determine their eligibility for childcare assistance. Every MyCity user accesses a personal dashboard with updates about applications and eligibility. MyCity includes a 10-step benefits screener for services ranging from housing to ID cards. Existing features will be improved and new functions like small business assistance will be added during a rolling deployment.

Citizen Services Digital Services Website Community Services

New York, NY

Municipality in New York

United States

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MyCity

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NYC launches online portal for city services, benefits | Smart Cities Dive

Smart Cities

Mayor Adams Launches First Phase of MyCity Portal | City of New York

New York City Mayor Eric Adams today announced the first phase of the launch of the MyCity portal