Glenelg, VIC

Glenelg, VIC Business Process Management Project improves council responses to service requests

Glenelg previously relied on paper-based requests that led to inefficient communications and progress tracking. Department managers mapped service workflows for automation opportunities and practice improvements. A low-code platform supports online service requests and automates emails to relevant officers with necessary information. Council officials evaluate average timelines for each task and collaborate on service improvements thanks to the system's integration of departmental data.

GV

Glenelg, VIC

Australia

Glenelg, VIC develops its own sensor network for the remote monitoring of cultural artifacts

The shire holds some of the first artifacts of European settlement in Australia in facilities with varying climates. Members of the Digital Glenelg Team created a low-cost IoT network by installing sensors in cultural centers. Each sensor measures humidity, light, and temperature levels that may impact cultural conservation. Local officials track climate trends from a central dashboard with alerts sent to relevant staff when climate adjustments are necessary.

GV

Glenelg, VIC

Australia