Greater Dandenong, VIC
City em Victoria
Australia
Greater Dandenong, VIC introduces single sign-in portal for a variety of council services
The council's IT team sought an alternative to siloed department systems requiring six separate log-in credentials. A year-long development process with vendors including Boomi, Okta, and Demonz Media was less expensive than competing products. The new system requires one sign-in credential for service requests, permit applications, and bin collection schedules. The portal translates information into 130 languages and reduces calls or emails about commonly asked questions.
Greater Dandenong, VIC
Australia
Greater Dandenong, VIC creates self-assessment tool to measure climate impacts of capital projects
The council's Climate Emergency Strategy 2020-2030 called for a means of assessing project impacts. City planners input project details into the tool for evaluation against 10 themes in the Greater Dandenong Sustainability Strategy. Themes like Environmental Pollution and Local Business and Economy include specific visions for a sustainable community. Capital projects contribute to the council's 2025 net-zero emission goal based on assessment results.
Greater Dandenong, VIC
Australia