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Syracuse, NY improves information request process with FOIL Self-Serve Portal

Syracuse, NY FOIL Self-Serve Portal Information Request

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City officials pursued this project to reduce the costs, paperwork, and turnaround times for Freedom of Information Law (FOIL) requests. The portal powered by Microsoft Power BI simplifies and maps searches for the most commonly sought information. Portal users find the address, violation types, and compliance date for each code violation in the city. Building permit searches show the status, type of work, and owner for every permit application.

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Syracuse, NY

Municipality in New York

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United States

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City of Syracuse

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